Receptionist

Job Title: Receptionist

About Hunter Truck:

Hunter Truck is a family-owned authorized dealer of Peterbilt and International vehicles since 1938. A leader in Heavy Commercial Trucks, Hunter provides unparalleled customer service with a wide array of services geared to the trucking industry. With long-standing relationships with premium-quality truck producers Peterbilt and International, Hunter operates 23 locations across Pennsylvania, New York, New Jersey, and West Virginia. Services include sales of new and used vehicles, service and body shop operations, and access to over $22 million in parts inventory. Hunter also offers a platform for many integrated options of financial services, including financing, insurance, and truck leasing and rental.

We are looking for energetic and committed team members to join our Swedesboro, NJ branch!  

• Status: Full-time
• Shift/ Schedule: 8:00am – 4:30pm
• Location: Swedesboro, NJ

All candidate offers are subject to pre-employment background check and drug test. 

Job Position Description:   

The receptionist is responsible for intercepting and routes incoming calls, takes thorough messages, and provides basic information to callers in a courteous and professional manner.  Greets visitors at the office entrance and directs them to the proper location. 

Essential Duties: include the following. Other duties may be assigned

• Provide exceptional customer service as first point of customer contact, both in person and verbal. 
• Operate a multi-line phone system.
• Answer all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone.
• Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
• Takes detailed messages when call cannot be completed including caller's name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.
• Screens incoming calls as requested by managers.
• Develop knowledge of basic dealership information in order to respond to callers who have general inquiries.
• Notify the IT department of any problems with the phone system.
• Perform clerical duties as assigned.
• Must be able to be trained and retain dealerships business operations system.
• Maintain a professional appearance and neat work area.
• Process cash, check, and credit card payments from customers.
• Reconciles bank deposit
• Prepares bank deposit report and sends to corporate for posting daily.
• Account for all incoming sales tax exempt forms.
• Organize all credit application forms and send them to corporate for processing.
• Sort and order all daily invoices for proper accounting and filing.
• Count currency to ensure accurate receipts.
• Copy and scan all necessary receipts for proper filing and reporting.
• Back-up Service Closer in the tasks of updating unpaid Cash and COD spreadsheet and Utilizing the UTA system for check authorizations.
• Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment

Requirements: 

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Valid driver’s license and driving record that meets company insurability standards.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit.   The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

Why Hunter Truck? 

• Growth and Advancement opportunities
• Competitive wages
• Paid Holidays
• Paid Time Off 
• Paid training  
• Paid Shift Differential 
• Referral Program 
• 401(k) retirement with a discretionary contribution
• Medical, Dental, and Vision benefits including Zero Cost medical plan option  
• Pet Insurance
• Tuition reimbursement 

Not the position for you? Join our Talent Community at the bottom of our Careers Page to be considered for a variety of openings!