What are the responsibilities and job description for the Store Manager position at Perrywinkle's Fine Jewelry?
STORE MANAGER
Job Summary:
Perrywinkle’s Fine Jewelry, located in Burlington Vermont, is looking for an energetic and conscientious individual to join our sales and operation team, reporting to our Vice President of Operations for Perrywinkles.
Summary of Duties
Responsibilities:
- Lead, develop and support the sales and operation team to meet and/or exceed sales and profitability targets.
- Identify business opportunities and implement actions plan to achieve monthly, quarterly and annual target while reinforcing sales techniques.
- Propose challenges to the team to motivate them to reach their targets.
- Proactively advise/propose events to develop business & client database.
- Attend the major events of the city, act as a Brand Ambassador. Develop a network in their market.
- Organize and monitor all back-office activities (stock and cash point).
- Prepare and monitor rolling inventory and annual fiscal inventory.
- Manage, organize, and follow up with all product repairs for clients.
- Visual Merchandising. Consistently maintain the visuals guidelines and standards of presentation.
- Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance.
- Communicate to the Head Office team qualitative and proactive feedback on products.
- Partner with HR to hire the Best Profiles.
- Lead the team to deliver extraordinary customer experiences.
- Build robust development plans to grow talent at all levels.
- Train and empower the team to develop customer loyalty.
- Train the team to recruit new clients through a personalized relationship.
Qualifications:
- Require minimum of 5 years sales/retail experience, and experience selling luxury goods and/or fine jewelry.
- Natural passion for selling in a luxury environment.
- Must be proficient in performing and training all POS transactions.
- Ability to work as a team player.
- Willingness to work extended holiday hours and year-round weekends.
- Excellent customer service skills.
- Punctual, flexible and reliable.
- Outgoing personality and ability to get along well with others.
Compensation and Benefits
- Location: Burlington, Vermont
- Annual Wage (based on experience)
- Bonus Plan
- Medical, dental, life
Job Type: Full-time
Pay: $28,051.00 - $81,310.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Preferred)
Work Remotely:
- No