Receptionist/Mailroom Clerk

Location: Sunrise, Florida Our inclusive culture of community inspires our diverse team of talented, creative, and committed individuals to pursue their dreams… and we believe the best is yet to come. With 225 stores, across 7 states, and growing, we continue to improve our customer experience, whether it’s direct to consumer or an omni-channel experience, we continually invest in our people and processes. If you too are passionate about what you do and would like to share your expertise, we have an immediate need for you to be a part of our team. As a Receptionist/Mail Room Clerk you will be the first point of contact for all visitors as well as responsible for all mailroom duties. Our receptionist will greet, welcome, and direct guests/vendors appropriately; notify company personnel of visitor arrival. Other job duties include completing all mailroom tasks, answering emails, organizing files, and making copies. Essential Duties Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Create company memos, maintain files, and organize documents. Assist in planning company events, meetings, luncheons, and employee team building activities including setup/breakdown. Separate, sort, and stamp all mail from each store red bag to each department within the corporate office. Use and operate the Pitney Bowes Connect 2000 Postage meter. Download software updates, send reports, check postage, and process all outgoing mail for the corporate office. Receive incoming U.S. Post Office Mail, separate, sort, and stamp today's dates on all mail received. Once stamped, ensure timely delivery to each department. Sort afternoon mail from the corporate office to all stores pulled from the mail room and placed in red or black bag, (red for local and black for out of state stores) for next day delivery. Ensure all bags are placed in front of the night warehouse manager's office before going home. Pick shirts online from Starquix purchase order and pick shirt orders for all store new hires and store personnel and keep inventory up to date on hand and online. Order all supplies that are needed for each department within the corporate office (pens, paper, rubber bands, etc.) Sort and tray, rub or sack the mail for dispatch to the Postal Service Accept, process, and dispatch the mail according to Mail Services and the Postal Service's guidelines, goals, and deadline. Process the outgoing shipments through Federal Express. Receive all corporate packages from warehouse including FedEx, Amazon, UPS, and independent retailers and deliver to appropriate departments/personnel Create FedEx shipping labels for the various departments (Accounts Payable, IT and Payroll) Other duties as assigned. Experience & Education Minimum of 3 years administrative support experience Ability to multitask in a fast-paced environment Good analytical and problem-solving skills Excellent time management/project skills with ability to set priorities Strong detail orientation and effective communication skills both verbal and written Highly organized individual needed to manage multiple projects running simultaneously Competencies Strong verbal communication skills, including telephone etiquette; ability to diplomatically resolve challenging customer situations Strong organization skills Detail oriented Ability to work independently under minimal supervision Good written, verbal communication and collaborative skills Ability to analyze and reconcile complex accounts and reserves Skills Strong computer literacy to include: Microsoft Word, Outlook and Excel Multi-line system Pet Supermarket is an equal opportunity employer. We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners. For more jobs within Pet Supermarket, Inc. please click here.