What are the responsibilities and job description for the FULL TIME DOG TRAINER position at Petco?
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Responsibilities:
Must promote the positive training philosophies of the Petco’s Positive Dog Training Program and ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.
• Promote, conduct and instruct all current Dog Training curricula.
• Monitor execution of store brand change implementation.
• Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.
• Interact professionally and effectively through verbal and written communication with all store management, District Manger’s, Animal Care Services Manager’s, pet parents and
store partners regarding Dog Training or other pet services.
• Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.
• Encompass excellent listening skills with the ability to effectively coach in an encouraging and motivating way by delivering points efficiently and easily. Ability to influence without
authority.
• Establish apprentice training schedules in collaboration with General Manager’s, District
Manger’s and Animal Care Services Manager’s.
• Evaluate and communicate apprentice student progress with student’s home store General
Manager. Lead ongoing engagement and adherence to training process to ensure brand integrity.
• Ability to assess apprentice core competencies and provide clear, direct feedback and
coaching on performance.
• Upon completion of Dog Training Instructor Program, graduate and certify apprentices with confidence that the apprentice can successfully perform all tasks and duties when
representing Petco’s brand.
Other Duties and Responsibilities:
• Sets, captures, records and communicates Dog Training class selling targets with all partners in conjunction with General Manager.
• Schedule a minimum of two new classes starting weekly (5 start dates a month on a
weekend day), include two level two classes, two Canine Good Citizen classes and adhere to the national seminar dates and times. Add seminars and workshops on as-needed basis. The Dog Training calendar must be posted two months in advance and updated with any changes (in partnership with other Dog Trainers)
• Cross-train store management and partners on how to promote Dog Training classes with
G.U.E.S.T. model by engaging pet parents and provide solutions to various training challenges, and the products needed to assist in solving those issues within established guidelines.
• Maintain and utilize all Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) with all partners as part of G.U.E.S.T. to drive the Dog Training business.
• Form and maintain partnerships with store management, store partners, grooming partners,
3rd party services vendors and local adoption partners and recognize Petco’s Think
Adoption First philosophy.
• Be familiar with all new products and services in order to engage customers regarding new product and services features and benefits.
• Execute both national and local policies and prcedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.
• Knowledge of Dog Training class materials and tools available for store order through the Online Supply System and, in partnership with the Dog and Cat Department Manager, ensure all products are available in store and stocked at all times.
• Effectively employ suggestive enrollment techniques to consistently increase and drive Dog
Training enrollments while meeting and exceeding budget.
• Maintain familiarity with current store promotions and special services.
• Complete and maintain MyLearningCenter (MLC) courses as assigned.
• Maintain Dog Training area cleanliness and equipment per operational guidelines and Policy and Procedures. This includes, but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.
Education & Experience:
1. High school diploma or GED is generally preferred.
2. CPDT-KA or Karen Prior Academy (KPA-CTP) certifications preferred.
3. Previous experience teaching positive reinforcement Dog Training techniques in group or class settings preferred.
4. Must have completed Petco’s Positive Dog Training Instructor Program and must maintain designation of Petco Positive Dog Training certified
DTI.
5. Consistently meet and exceed Dog Training budgeted sales for the most recent 90 day timeframe.
6. Promote, conduct and instruct all current Dog Training offerings in home
store consistently for at least 6 months.
Work Environment:
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that a partner leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this partner’s time will be spent in direct contact
with our customers and their dogs. During Dog Training Instructor Program travel to apprentice store may be required.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
