What are the responsibilities and job description for the Store Manager position at PetPeople?
At PetPeople, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go-to local pet retail supply store for the communities in which we serve. We believe these products improve the health and well-being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long term relationships.
A Successful Store Manager
The Store Manager is the in-store champion of the company mission to deliver exceptional service through educating our customers and sharing ideas on pet health, well-being and happiness.
- Role models the PetPeople Experience through building enduring customer relationships.
- Builds community partnerships.
- Recruits, develops, motivates and leads the team of pet enthusiasts (6-8 associates) in building customer relationships, sales, store operations, merchandising.
- Provides coaching, accountability and continuous training for team development.
- Manages scheduling within a specified budget.
- Manages payroll and store expenses.
- Merchandises effectively.
- Drives sales and delivers results through educating and entertaining customers.
- Enforces all company policies, procedures and directives.
- Celebrates successes and loves to help pets thrive!
You Must Have
- A love of pets and a genuine interest in animal nutrition and welfare.
- A strong focus on building customer relationships through excellent customer service.
- Energy, enthusiasm and strong leadership skills.
- Ability to manage all aspects of a team of 6-8 people.
- Must be extremely self-motivated, hands on and results oriented; be able to multi-task and work in a fast paced, multiple priority environment.
- Ability to move merchandise up to 50lbs. frequently.
- Communication and problem solving skills.
- A minimum of 2 years of experience in specialty retail management (pet industry a plus) required.
We offer a competitive compensation with monthly bonus potential. Benefits package that includes medical, dental, vision, disability and life insurance, company matched retirement savings plan, paid time off, and a great associate discount.