What are the responsibilities and job description for the Site Specialist position at PetSmart?
About the Job
The Site Specialist (e-commerce) is essential in creating flawless execution of key digital merchandising strategies for our Web and App experiences. The Site Specialist will partner closely with the Site Merchandisers and other cross functional teams to understand data, align on priorities, and streamline activations. As an entry level associate on the Site Merch team, Site Specialists will be provided with hands-on learning opportunities and additional projects as warranted to ensure a developmentally rich experience.
Content Authoring and Maintenance
- Organize and plan execution calendar
- Own content authoring via Content Management System
- Deliver customer experience through ongoing updates and maintenance of pages
Internal Search Ownership
- Deliver ongoing internal search reporting with recommendations for optimization
- Implement optimization to improve conversion
- Proactively understand future search needs and develop action plans against priorities
Item Findability
- Develop calendar for taxonomy and attribution updates based on business needs
- Partner with Site Merch, Buyers, and IT to manage necessary updates
KEY COMPETENCIES attributed to creating service include, but are not limited to the following:
Knowledge Skills and Abilities
- Passion for learning and openness to being coached
- Exhibit professional initiative and entrepreneurial initiative
- Highly organized and detail oriented
- Ability to manage tight deadlines in a fast-paced environment
- Excellent computer skills, including proficiency with Microsoft office applications, including intermediate capabilities with Excel and Word
- Basic understanding of leveraging data to make decisions
EDUCATION and/or EXPERIENCE
- Bachelor’s Degree
About the Culture
Our home office offers outstanding amenities in a fun and rewarding workplace including:
- Pet friendly environment, bring your pets to work!
- A work-life balance and family events such as movie nights, art events and holiday festivals
- “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
- “Sit & Stay” Café serving fresh breakfast and lunch options
- Starbucks cart—productivity at its finest!
- “Lil’ Paws” learning center and onsite daycare facility
- Volunteer events with PetSmart Charities
- Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
- Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
- Explore PetSmart Benefits here: https://benefits.petsmart.com/
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