New Business Representative (ESC) - San Carlos

Requisition ID # 126007 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Gas Engineering

Job Location: San Carlos

Department Overview 

The people of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration, and emergency response.

Position Summary

This job is represented by Engineers and Scientists of California (ESC) and subject to collective bargaining.

This is a Beginning Level Classification. Additional consideration may be given to candidates who reside within 50 miles of the headquarters.

This position is charged with customer contact, project coordination, billing, and contract preparation in connection with less complex installation of new business gas and/or electric facilities. NBRs will not prepare job estimates. This does not preclude job owners from preparing invoices or contracts based on simplified charge methodology.

For training purposes, a New Business Representative may be assigned no more than 50% of their workload in SNBR-level jobs at the same time and must work under the guidance of a Senior New Business Representative or IPE.

This position requires a 24 month lock per the ESC contract.

Job Responsibilities

The duties as outlined in this job description may vary by location. This position includes office work and site visits.

SAFETY

• Maximize public and employee safety by ensuring that job designs are performed to Company and State standards and meet all compliance requirements.

PROJECT MANAGEMENT

• Prepare field sketches and layouts for the scoping of construction of additions or improvements to electric or gas systems. Provides accurate field data including pictures or videos as needed to estimators.
• Manages scope, schedule and cost for all assigned projects, from initiation to meter set. Scope and schedule is adjusted as appropriate to accommodate change (e.g., new customer needs, competition, and new regulation).
• Coordinates all other departments or individuals who are involved with the project and works to define the project’s background, objective, design scope, schedule, roles and responsibilities.
• Coordinates with others, such as Planning, Estimating, Construction and Metering, etc., in completing the project in a timely manner. Includes understanding of industrial project schedules and working closely with the work and resource group to prioritize work using available tools or technology.
• Monitors project schedule and prioritizes work in coordination with the work and resource group.
• Schedules and conducts pre-engineering meetings, provides all pertinent data and addresses potential project risks including schedule setbacks and coordinates actions before setbacks occur.
• Conducts and documents pre-construction meeting.
• Looks for ways to minimize costs on projects for both the applicant and PG&E.
• Ensures that the correct type of financial order, work category, etc., has been applied and actively monitors costs.

COMMUNICATION

• Communicates project status (e.g., scope, schedule, and cost) to all stakeholders throughout the project, as applicable.
• Facilitates resolution of project-related disputes. Continuous formal communication (both written and verbal) with all stakeholders is given a high priority throughout all stages of the project.
• Prepares contracts, as applicable, to ensure compliance with standards and tariffs.
• Provides applicants, estimating, engineering, clerical and construction partners with complete and accurate information on rate and rule applicability, potential costs and timelines.

MANAGING CUSTOMER EXPECTATIONS

• Proactively communicates to project stakeholders, both internal and external.
• Negotiates reasonable estimating and construction dates that address customer’s anticipated schedules. May provide customer with an initial non-binding cost.

TARIFFS

• Ensures that all charges mandated under the applicable tariffs are identified in the contract and secured before beginning construction.
• May partner with other PG&E departments and/or rates and tariffs for application of best rates when appropriate.

COMPLIANCE MANAGEMENT

• Ensures all applicable project documentation is maintained in an orderly job file.
• Ensures all project dependencies are met prior to allowing a construction start.
• Ensures all permits are obtained and land rights issues are resolved per procedures.

Qualifications

Minimum:

• Bachelor’s degree from a recognized college or its equivalent in education and experience. Such experience must include three (3) or more years of experience in construction project management or PG&E technical service planning; or 12 months of experience as a Hiring Hall (HH) New Business Representative, HH Senior New Business Representative and/or HH Engineering Estimator
• Must possess and maintain a valid Class C California Driver's License (or higher) by Day 1 of hire
• California minimum insurance coverage if using personal car
   

Desired:

• Additional consideration may be given to candidates that reside within 50 miles of the headquarters
• Must have strong project management, customer contact and communications skills. Basic computer skills including Microsoft Word, Excel, email.
• Familiar with tariffs, rates, contracts/tools, Work Management (WM) SAP, project approval process, document routing system and estimating and construction work processes.
• Ability to work with both internal and external customers/clients
• Facilitation and conflict resolution skills
• Ability to manage for results and in the process work as a team to build agreement
• Strong focus on safety
• Committed to providing superior and proactive customer service
• Strong verbal and written communication skills
• Ability to demonstrate initiative and decisiveness
• Ability to demonstrate sound judgment and forward thinking
• Problem solving skills
• Computer skills (SAP, Microsoft Excel, Word, etc.)
• Measurement skills and ability to use some physical tools (drive stake in the ground, use Range Finder or Height Stick and Shovel, etc.) in the field

Pre-Employment Testing:

• Internal PG&E Employees: Qualified on the Physical Test Battery (PTB) and Work Orientation Inventory (WOI) prior to applying

• External and Hiring Hall Candidates: Qualified on the Physical Test Battery (PTB) and Work Orientation Inventory (WOI) prior to interviewing