What are the responsibilities and job description for the Technology Coordinator position at PGT Trucking, Inc.?
TECHNOLOGY COORDINATOR
PGT Trucking Inc has been in the transportation business for more than 40 years. We are a leader in flatbed shipping solutions with the best drivers, mechanics, and office talent in the industry.
We are hiring for a full-time Technology Coordinator to work from Rochester, PA.
How YOU Will Make an Impact
- Provide comprehensive hardware and software support on all PGT technology systems including, but not limited to PCs, printers, mobile devices, scanners, and telephones.
- Provide telephone, email, chat, and in-person support to on-site and remote workers.
- Maintain and install technology for corporate and off-site locations.
- Identifies and investigates end user information technology strategies to support the business objectives of PGT Trucking, Inc.
- Explores, documents, and recommends to management new methods and or systems which when implemented would improve performance in the area of responsibility.
- Working with SIP-based VolP
- Dealing with network/internet providers/troubleshooting as well as ordering new services.
- Troubleshooting end-user issues.
- Designing and implementing small to medium IP networks
- Training end-users in the use of technology, including in large classroom settings.
Knowledge of the Following Technologies
- Microsoft On-Premise Active Directory.
- Cisco Meraki.
What YOU Need to Succeed
- Associated degree or equivalent experience required.
- 2 years in a technical service desk role preferred.
- Technical certifications (A , Network , Microsoft) a plus
- Must have strong communication skills, computer hardware, network and mobile device troubleshooting skills.
- Must have the ability to handle multiple tasks in a fast-paced environment.
- Must be organized and able to maximize efficiency to provide excellence service.
The PGT Advantage
- Competitive salary
- Medical, dental, and vision coverage
- Life insurance
- Disability
- Paid time off and holiday
- Company matched 401k
Let's put your expertise into action, because whether you are behind the scenes or behind the wheel, it takes a TEAM to keep America moving! We are PGT. Join us!
Equal Opportunity Employer
PGT Trucking Inc. is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, or veteran status, and encourage all applicants to apply.