Restoration Technician

PHC’s Restoration Technicians are process-oriented professionals who are driven by a desire to serve others while delivering accurate, high-quality results. They prefer to work in a structured and fast-paced environment. Ideal candidates are proactive, decisive, and highly knowledgeable individuals who like to take charge. 

Restoration Technicians are naturally detail-oriented and thrive in their area of expertise. They are servant-hearted leaders who are able to connect with and build relationships with their teammates and clients. 

Our customers see them as the heroes who show up in their time of need and turn a chaotic situation into a positive experience. They are the boots on the ground who deliver 5 Star service to our customers! Technicians operate with a sense of urgency and get excited about opportunities to put their skills, training and certifications to the test. No two days are ever the same!

Typical Duties:

Water Damage Mitigation

• Be the first responder on site and take steps to mitigate further damage
• Utilize industry-specific smartphone apps and software to document job site conditions
• Extract standing water

• Move contents (furniture) to prevent further damage

• Perform clean demolition of non-restorable materials

• Document conditions (relative humidity, moisture content, etc.) and determine the amount of dehumidifiers and air movers needed to dry the structure. 
• Set up drying equipment 

• Monitor progress and remove equipment when deemed dry
• Communicate scheduling needs to Coordinator 

Mold Remediation

• Contain affected areas and safely remove or clean materials affected by microbial growth

Fire Restoration

• Board up and secure properties damaged by fire

• Move contents (furniture) affected by fire to our facility for cleaning and storage

• Perform demolition and supervise temporary labor during demolition
  
  

Previous damage restoration experience is not required for a Level 1 (entry-level) technician, however, some construction or building science knowledge is preferred. For experienced Restoration Technicians, IICRC certifications allow you to enter as a Level 2 or a Lead Technician. 

About PHC Restoration

We are a second generation woman-owned business specializing in property damage restoration and reconstruction. We are always searching for professionals who want to be a part of a dynamic, growing company and who like to work in a fast-paced and fun environment. Our mission is to positively impact our team, customers, and community and we do that through delivering an excellent restoration experience!

We offer an extensive training and onboarding process that empowers new teammates to succeed in their role. Our ideal team member is passionate about helping others and is committed to living by our team’s values: being thankful, enthusiastic, compassionate, and humble.

Think you’d be a great fit? First, apply online. Then, click here to take our culture index survey: https://https://go.cultureindex.com/p/uu53TW8UhU/p/uu53TW8UhU

Benefits: 8 paid holidays per year, Paid Time Off, Retirement Match, Health Insurance, Life Insurance, On-Call and After Hours Bonuses, Company-Wide Monthly Bonuses

Requirements: Valid Driver’s License and reliable transportation. Willing to be on-call for one week every 6 weeks. Willing to work in crawl spaces and attics.

Job Type: Full-time

Location: Lillington, NC