Shipping / Fulfillment Support Technician

Any company can offer you a job, but Phenix offers a gratifying career as distinct as our reputation. Through experience, training and career development, our team members are inspired to achieve their goals while positively contributing to Phenix success.

At Phenix, you can learn, grow and succeed. Great teams, benefits, training and perks provide the basis for a rewarding work experience. Conveniently located in Olathe, Kansas (at 119th and Blackbob), Phenix has been leading the printing industry since its founding in 1896. We have a proud history of excellence and rewarding hard work and dedication. With more than 100 team members, Phenix offers plenty of opportunities for our people to succeed. If quality-oriented, dependable, and team-player describe you, we invite you to apply!

Position Summary: 11 am - 7 pm Monday- Friday

The Shipping/Fulfillment Support Technician is responsible for the pulling, packing, and shipment of finished goods inventory, organization of the fulfillment inventory, and processing all daily shipments to ensure customer receives necessary products in the time desired, communicating with customer service and scheduling team of when inventory of product needs replenished. They will adhere to company standards for quality and job parameters, while maintaining a professional and team oriented behavior and attitude.

Essential Functions:

• Shipments of finished goods inventory / Shipments of outgoing customer jobs.
  • Process incoming pick tickets and purchase orders from the Cargill plants, insuring accuracy of inventory pulled for jobs.
  • Communicate with customer service team of any shortages of product that will need to be produced for jobs.
  • Process all documentation needed to ensure accuracy of shipments.
  • Package product in a neat and protective way to insure product arrives without being damaged in transportation.
  • Process packing list, bill of lading, and UPS documentation for shipment to customer's specifications.
  • Complete all necessary documentation needed for billing purposes.
  • Communicate with truck lines to determine best method of shipment, utilizing knowledge of shipping procedures, routes, and rates. Enters freight costs into jobs.
  • Assemble skids and binds containers using strapping machine and/or shrink wrapper.
  • Apply identifying information and shipping instructions onto skid shipments.
  • Post weights and shipping charges, and affixes postage.
• Organization of fulfillment / shipping area.
  • Receive and stock racks with daily production of product in designated areas in fulfillment.
  • Provide signage for any new product assigned by the customer.
  • Rotate incoming inventory with existing inventory to ensure the oldest inventory is sent first.
  • Keep isles and floors clean and clear to maintain safety standards of company.
  • Maintain communication with customer service team to quarantine and dispose of any obsolete items.
  • Stage outgoing shipments in designated areas in shipping.
• Takes precautions to protect equipment, property and product against loss.
• Suggests improvements to fulfillment procedures, and acts to improve quality, timeliness or reduce costs.
• Adheres to all quality control processes and procedures and actively supports the company's internal audit program.
• Operates forklift to move shipments from shipping-and-receiving platform to outgoing trucks, storage or work area.

Skills and Experience Required:

• Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills.
• Individual must be able to interact effectively with a wide variety of people in a wide variety of settings, possessing strong communication skills, maintaining flexibility, objectivity and a capacity to handle multiple tasks simultaneously.
• Participation and support of 5S initiatives and activities.
• Previous warehouse and logistics experience preferred.
• High school diploma / GED / or equivalent.
• Candidate should possess basic math and computer skills.
• English language required.

Physical and Other Requirements:

Requires experience with face-to-face discussions with individuals or teams. Opportunity to make decisions without supervision; mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company. Requires being exact or highly accurate, meeting strict deadlines, and working with others in a group or team. Regularly required to stand; walk; talk; sit; listen; and have vision capabilities that enable reading and viewing a computer screen. Requires dealing with unpleasant, angry, or discourteous people; includes conflict situations. Requires working with external customers and suppliers. Position requires occasional travel to customer sites. Ability to use hands to handle, control, or feel objects, tools or controls is required. Job tasks are performed in close physical proximity to other people, includes exposure to sounds and noise levels that are distracting. Requires working indoors in environmentally controlled conditions.

Phenix Label is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.