Front Desk Receptionist

- PHMC is proud to be a leader in public health. PHMC requires that all employees are fully COVID-19 vaccinated by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers.

*RESPONSIBILITIES:

· Greet, assist and/or direct visiting PHMC clients and guests between the hours of 8:30am-5pm

· Answer all incoming calls on a multi-line phone system and handle caller’s inquiries whenever possible

· Re-direct calls as appropriate and take adequate messages when required

· Act as Gatekeeper between PHMC and building security when granting access to PHMC floors

· Answer inquiries about company, have knowledge of PHMC and affiliate companies and programs

· Ensure reception area is clean and tidy at all times

· Respond to public inquiries

· Hand out applications and instruct applicants on application procedures

· Manage voice mails and forward them to appropriate parties

· Maintain security by following VMS procedures

· Assist with maintaining employee and department directories

· Assist with department on-boarding activities including technology setup

· Prepare monthly space allocation reports

· Prepare Managing Director’s expense reports and reconcile department AMEX expenses and reimbursements

· Order department office supplies

· Provide clerical/administrative support

· Assist with additional projects as needed

*SKILLS:

· Able to work independently and multi-task

· Good judgment and problem solving skills

· Good organization and time management skills

· Strong interpersonal and communication skills

· Strong ability to work in a fast paced environment and maintain grace while under pressure

· Punctuality and reliability is a must

*EXPERIENCE:

Administrative experience required, experience working in a human services organization preferred, experience working in a fast-paced environment preferred, as well as experience operating multi-line phone system.

*EDUCATION REQUIREMENT:

Associate degree preferred, Bachelor’s Degree a plus, minimum of a high school diploma required.

SALARY:

Salary is commensurate with experience