PROGRAM MANAGER - AEROSPACE

At Phoenix Defense, our team members have incredible opportunities to work on state-of-the-art Aerospace & Defense (A&D) programs that prepare the nation’s armed forces to protect and serve our country, innovate space design, and further advance commercial travel. We look for people who have bold new ideas, courage, and an entrepreneurial spirit to join forces to create the future while having fun along the way.  Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. With every job we fill, our focus is on providing best in class service to our customers while offering the opportunity for professional growth in a rewarding and innovative work environment. We have an exciting opportunity for a highly motivated professional to fill the position of Program Manager.  

WHAT YOU WILL DO:

As the Program Manager, responsibilities will include but may not be limited to:

• Lead project planning and management of cost, schedule, risks and opportunities and technical performance for on time deliverables.  
• Responsible for overall project knowledge and execution according to agreed upon deliverables and timelines. 
• Responsible for coordination of customer requirements (schedule, recovery plans, reports, etc.) 
• Primary customer contact on all project-related issues and communication; ensure appropriate and timely communication is maintained. 

• Primary responsibility for identifying program risks/issues and taking preventive actions, as necessary.  
• Evaluate, highlight, and escalate unresolved issues, potential obstacles, and resource constraints to Program Director and/or key stakeholders. 
• Manages customer expectations and maintains customer’s positive perception of and scoring of the company’s performance. Understands the value PD provides the customer. 
• Ensures that all contractual requirements are understood and flowed down to inter-departmental cross functional teams. May utilize more senior program managers to interpret requirements. 
• Review program performance to provide on-going visibility for program cost, margin, and schedule (actual vs. projected.)  

• Provide timely notification to management and customers of program cost, quality, or schedule impacts. 
• Manage Multiple Projects concurrently. This includes gaining access to supplier portals to download customer documentation, RFQ’s, Purchase orders, and scorecards. 
• Develop, coordinate, price, and submit routine quotes in accordance with company policies and procedures. Coordinate cross functional teams to ensure program execution and success of projects. 
• Directly responsible for meeting program Annual Operating Plan (AOP) for assigned programs. 
• Provide program updates and progress reports during quarterly program management reviews with executive management team. 

• Identify, contribute to, and lead internal initiatives for continuous improvement of business processes, project delivery and profitability. 
• Other duties as assigned by Program Director and/or executive management.   

ABOUT YOU:

• 3-5 years’ experience in multiple areas of the aerospace manufacturing environment. (Position primarily supports wire harness assemblies including Engineering, Supply Chain, Business Development, Quality, or Production. 
• Ability to read and comprehend instructions, correspondence, and memos. 

• Ability to write accurate correspondence and update company or department procedures 
• Ability to present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
• Intermediate ability to write reports and business correspondence. 
• Ability to apply basic negotiation skills to solve internal, external and customer issues. 
• Must be skilled in the use of standard MS Office products. (Excel, Word, PowerPoint) 

• ERP experience required. 

PREFERRED SKILLS/QUALIFICATIONS:

• Knowledge of leadership techniques, production methods, and coordination of people and resources. 
• Team player with a positive attitude and willing to participate in continuous learning and improvement. 
• Knowledge of customer needs and application, commitment to customer satisfaction. 

• Ability to communicate effectively with internal or external customers. 
• Ability to use logic and reasoning to identify alternative solutions to problems. 

BENEFITS:

• 401K
• Medical, dental, vision, and life insurance
• Accrued PTO and 10 paid holidays
• Tuition assistance for professional growth