What are the responsibilities and job description for the Manager, Business Development position at Phoenix Suns, Phoenix Mercury and Footprint Center?
The Manager, Business Development will be responsible for leading and managing the group sales efforts and assist with strategy for the department. They will focus their time on the training and development of the business development team members. This position will launch sales strategy development, establish internal collaboration, recruiting and train staff, and serve as the internal expert on all things group sales. The ideal candidate will have the strategic expertise to help build a leading sales team and sales culture.
What You Will Do:
- Lead group of business development team members focused on selling, servicing and retaining our top group and partial accounts
- Collaborate closely with Director, Business Development & Sales Associate Program along with BI to review and develop new reporting insights that will aide in our business execution
- Oversee team of business development team members focused on new business generation for group sales, new plan sales, partial plans & single night suite rentals
- Attend regular client meetings to observe, coach and assist business development sales team members
- Maintains regular and reliable attendance
What We Need From Our Manager:
- Professional verbal and written communication skills
- Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
- Previous working experience with Microsoft CRM Dynamics/KORE is a plus
- Previous working experience with Archtics or another similar ticketing system
- Likely has support-level direct reports and/or leads project teams
- Sets a positive example for co-workers
- Understands and leverages strengths and actively identifies development opportunities for self and others
- Key contact for clarification, guidance or course correction on work they are leading
- When delegating tasks, weighs motivation and development opportunity as well as performance
- Maintain bi-weekly meetings with team members to understand at risk group and p[atrial accounts and develop detailed strategies to win back those accounts
- Maintain bi-weekly meetings with team members to coach on pipeline and establish areas of opportunity/action items
- Maintain bi-weekly meeting with Director, Business Development & Sales Associate Program to coordinate sales team members outreach/focus
- Maintain weekly deal meeting to focus on strategy and coaching in team environment
Education and experience:
- College degree or equivalent experience preferred
- Bilingual in Spanish is a Plus
What You Can Expect:
The work environment characteristics described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Flexible schedule to include weekends, evenings, some holidays to meet business needs
- Attends most home games and a minimum of 75% of other events, including community and member events on/off site
- Ability to lift 20 pounds
- Able to stand for extended periods of time
- Ability to walk short/long distances
- Climb Stairs
- Ability to Read, Write & Speak in English
The Phoenix Suns are an Equal Opportunity Employer M/F/D/V
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.