Director, GPS Sales Operations

Lincoln Union

Phoenix, AZ

Job Summary

Player 15 Group includes several companies and many collaborative departments that support the Phoenix Suns, Phoenix Mercury, and Footprint Center.

Would you like to win championships and create sustained success? Player 15 Group is looking for individuals who are committed to pursuing excellence and being a part of creating memorable experiences.

We are seeking an experienced and highly motivated Director, GPS Sales Operations to assist team members with all category management, market analyses, and lead generation; supervising all prospect management/prospect drafting activities; overseeing all CRM/KORE development and management; managing all reporting, forecasting, and dashboarding; handling all GPS-oriented B2B PR & marketing; facilitating the internal training program known as Player 15 University; and managing the soon-to-be-launched B2B Business Alliance platform.

What You Will Do

• Coordinate sales team activities and priorities to ensure alignment with overall business objectives;
• Implement and customize CRM solutions to meet business needs and enhance sales processes; Manage database integrity, ensuring accurate and up-to-date information;
• Design and develop reports and dashboards to track key performance indicators (KPIs);
• Collaborate with stakeholders to understand reporting requirements and ensure data accuracy;
• Oversee the launch and management of the B2B Business Alliance, the most robust team-oriented B2B platform in professional sports – managing a “chamber of commerce” for over 200 corporate partners of Player 15 Group (sponsors, premium clients, corporate ticket holders, and vendors);
• Collaborate with department heads – particularly in P&C – to identify quarterly learning topics relevant to their teams and overall organizational development
• Develop forecasting models to predict sales and revenue trends, working closely with sales and finance teams to align forecasts with business goals; and
• Monitor forecast accuracy and adjust models as needed and communicate forecast updates and insights to key stakeholders to support strategic planning
• Task 3
  
  

What We Need From Our Director, GPS Sales Operations

• Participate in the annual Business Planning process that helps guide departmental execution throughout the Fiscal Year;
• Serve as the department liaison to Finance – helping manage the annual budget and providing guidance to key members of the GPS on budget process and progress.
• Serve as liaison to Legal – helping facilitate the flow of legal needs/agreements pertaining to GPS deals
• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment
• Strategic thinker with the ability to develop and execute innovative sales strategies
• Excellent leadership, communication, and interpersonal skills – with a history of working with and for leading sports organizations and executives
  
  

Experience/ Education Requirements

• Bachelor’s degree in business administration, Marketing, Sports Management, or a related field; MBA preferred
• Possess a minimum of 10 to 15 years of experience specifically in sales operations, preferably within the sports industry – team experience would be a plus
• Proven track record of driving sales growth and managing high-performing sales teams – most importantly in the partnership/sponsorship vertical
• Strong analytical skills and the ability to interpret complex data and market trends – with experience and ability to interface seamlessly with Business Intelligence and Finance teams
  
  

What You Can Expect

The work environment characteristics described here are representative of those that must be met by Director, GPS Sales Operations to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to transit throughout the arena for long periods of time.

This position works mainly indoors, removed from extreme weather; exposure to weather is

S-Sedentary Work – Exerting up to 10 pounds of force occasionally.

Must be able to carry on a conversation both on the phone and in-person.

Ability to Read, Write & Speak in English

Wide range of full-time benefit options including

• Medical, Dental and Vision coverages
• Life and Disability options
• Vacation, sick and holiday leave programs
• In-arena work requirements with the potential of hybrid schedules based on each role and department.

Perks:

• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Suns and Phoenix Mercury games

Visit our Culture page to learn more about our culture and work environment

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact the People & Culture Recruiting team at recruiting@suns.com