What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Physical Therapy West - Woodland Hills, CA...?
We're seeking a dedicated Administrative Assistant/Receptionist to join our team and make a lasting impact on our patients' experiences. As the first point of contact, you'll play a crucial role in providing a warm welcome and ensuring smooth operations at our clinic.
Responsibilities:
- Greet and welcome patients with a friendly demeanor, creating a positive first impression.
- Provide comprehensive information about our clinic's services and assist patients in scheduling appointments.
- Manage incoming calls and address patient inquiries with professionalism and courtesy.
- Verify insurance information and assist patients in understanding their coverage.
- Collaborate with physical therapists and staff members to ensure efficient communication and patient care.
- Maintain organized and up-to-date patient records and appointment schedules.
- Contribute to a cohesive team environment by assisting with administrative tasks as needed.
- In-depth on-the-job training provided.
Qualifications:
- Excellent interpersonal and communication skills, both verbal and written.
- Strong organizational abilities and attention to detail.
- Proficiency in basic computer applications and willingness to learn clinic-specific software.
- Ability to multitask and handle a fast-paced environment.
- Prior experience in a similar role is a major plus.
- A positive and compassionate attitude towards patients and colleagues.
Benefits:
- Compensation is dependent on experience with opportunities for professional and financial growth.
- PTO, paid vacation, health insurance, 401k, profit sharing
Job Type: Full-time
Pay: $16.00 - $24.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Yes - we follow local guidelines by the Los Angeles department of public health
Ability to commute/relocate:
- Woodland Hills, CA 91367: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Work Location: In person
Salary : $16 - $24