Liquor Manager

Position Summary:

Coordinate service levels, ordering, merchandising, customer service, department maintenance, inventory control, and product variety for liquor products. Provide effective training, development and work direction for associates; encourage individual/group efforts toward meeting/exceeding department objectives. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
• Offer customers product/recipe suggestions and recommendations.
• Assist or delegate associates to assist customers with special orders, questions and price checks.
• Operate equipment (e.g., scanner, intercom, register, telephone, box cutter, flatbed, pallet jack and adding machine) according to company guidelines.
• Implement/maintain a coordinated, aggressive and creative merchandising strategy using division guidelines to maximize sales, variety and gross profit; partner with other departments to plan in-store holiday sales and merchandising plans.
• Utilize a strong signing program; create attractive/creative displays that integrate new/seasonal items.
• Order stock timely, determine the proper quantity based projected sales; record each order on the calendar.
• Monitor key item movement; ensure a minimum of over/under stock; effectively communicate with vendors.
• Plan/write associate work assignments, work lists and labor schedules; delegate assignments, provide training/work direction and monitor progress to ensure completion; conduct performance reviews and administer corrective action.
• Complete paperwork (e.g., daily invoices, stamps, logs and records) and send it to the office.
• Verify invoices to purchase journal, review management reports, and take accurate inventory.
• Coordinate/assist in receiving/pricing liquor products, check shipment contents, quality, verify delivery to invoices and sign for delivery.
• Retail/price product and put it on shelf/display, and ensure proper pricing in system; notify point of sale (POS) of specials/price changes.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; follow all store and department procedures.
• Physical demands include, but are not limited to, frequently standing, reaching, turning, walking, stooping/bending, lifting/carrying objects 25 to 55 lbs., pushing/pulling objects 50 to 2,500 lbs., and occasionally squatting and lifting objects more than 55 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment; takes initiative
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Basic math skills

Job Type: Full-time

Pay: $17.15 - $18.45 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17 - $18