Medical Office Receptionist

At Pima Pain Center, our team members focus on transforming the patient experience and delivering exceptional quality care. Patients choose Pima Pain Center because of our experienced healthcare team and minimally invasive approach to pain management, resulting in cost-effective treatments with less trauma and pain, and a faster recovery time.
We are paving the way to modern medicine and looking for candidates that want to join us in making a difference! Candidates should excel in fast paced environments, express a willingness to learn, be passionate about what they do and ideally have a strong background in pain management. We are rapidly growing and have unique opportunities available.

This position requires strong interpersonal skills, as the medical receptionist will be interacting with patients, healthcare professionals, and other staff members on a daily basis. The ability to handle sensitive information with confidentiality is essential. The medical receptionist plays a crucial role in ensuring smooth operations at the front desk and check out.

Job Duties

• Follow proper procedure to check patients in for daily services
• Obtain and scan pt ID's, insurance cards, and update any and all documents according to policy and procedure
• Ensure intake information has been completed by the pt prior to scanning into the EMR
• Read Alert notes or flags in the patient chart
• Maintain proper money handling processes
• Collect patient payments and provide receipts
• Prepare and balance daily co-pay logs
• Provides appropriate finance counseling to pts as directed by policy and situation
• Follow proper procedure to check patients out from the day services
• Schedule follow up appts for office visits, treatments, and procedures according to guidelines utilizing EHR system to task and complete end of day logs. Scan all patient related forms
• Provide communication to patients, vendors, and visitors within HIPAA compliance to maintain proper flow.
• Maintain organization of the front desk area and lobby throughout the day.
• Handle incoming interoffice telephone calls and inquiries, taking complete messages and forwarding calls appropriately
• Assist clinical staff with clerical duties, wheelchair patients, and other duties as assigned

This is not intended as a complete list of check in/out position duties.

Minimum Qualifications:

• High school diploma or equivalent
• Two years previous experience in a medical office or receptionist role preferred
• Proficient in using phone systems and other office equipment
• Knowledge of medical terminology and procedures is a plus
• Strong communication skills, both verbal and written
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Familiarity with electronic medical records (EMR) systems is desirable

Pima Pain Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex (including gender, gender identity, and gender expression), sexual orientation, pregnancy (including childbirth, lactation, and related medical conditions), current or prior uniformed service, marital status, or any other legally protected class.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Financial planning services
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Pain Medicine

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Medical Office: 2 years (Required)
• EMR systems: 2 years (Required)

Work Location: In person

Salary : $15 - $16