Office Manager
Job Posting for Office Manager at Pioneer Heating, Cooling, & Plumbing
Overview
As the Office Manager, you will oversee administrative tasks, ensure smooth communication within the company, and contribute to the overall success of our team.
What we OFFER you:
- Full-Time
- Birthday Pay
- PTO after 90 days
- Parental Leave
- Paid Training
- Weekly pay
- Paid Holidays
- Employee Referral Bonus
- Career growth opportunity
Responsibilities:
- Supervise daily administrative activities, including answering phones, managing emails, and coordinating office supplies.
- Oversee scheduling and calendar management for the team.
- Generate accurate invoices for clients and manage billing processes.
- Coordinate with the finance department to ensure timely and efficient financial transactions.
- Provide excellent customer service by addressing inquiries, resolving issues, and maintaining positive client relationships.
- Collaborate with service and sales teams to ensure customer satisfaction.
- Support the coordination of field technicians and office staff.
- Assist in the recruitment and onboarding process for new team members.
- Maintain organized and up-to-date records, including client information, contracts, and employee records.
- Ensure compliance with company policies and procedures.
- Implement and streamline office processes to enhance overall efficiency.
- Identify areas for improvement and propose solutions.
Qualifications:
- Proven experience as an Office Manager or in a similar administrative role.
- Knowledge of Plumbing, HVAC, or Electrical industry operations is a plus.
- Proficient in Microsoft Office Suite and other relevant software.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- High attention to detail and problem-solving skills.
- Opportunities for professional development and growth.
- Positive and collaborative work environment.
- Full-time position with regular office hours.
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