Branch Manager

Pro-Pipe is looking for a Branch Manager in Texas to help lead and grow our business!  

Pro-Pipe, the trusted leader in cross bore inspection programs, has 30 years of experience in the visual assessment and cleaning of underground infrastructure, including sewer pipes and storm drains and is the largest business within National Underground Group’s portfolio. Using the latest technology, a GPS/GIS-based approach and a cloud-based data management system, Pro-Pipe provides clients with high-level data solutions for even the most complex projects.

Pro-Pipe specializes in the use of advanced technology to produce the quality data and recommended solutions that drive the good planning decisions that precede major infrastructure renewal programs. Pro-Pipe is also known as a pipe maintenance company that focuses on customer service and safety.

Services:

• Cross Bore Inspection — Pro-Pipe helps utility providers eliminate the risks presented by new or replacement utility lines horizontally bored through existing wastewater infrastructure.
• Pipe Inspection — Pipe inspection reveals and assesses the condition of sewer pipes and storm drains while delivering risk-mitigation data that provides insight into current and future projects.
• Trenchless Repair — Non-intrusive pipe repair services are as robust as traditional repairs but are quicker and less invasive. They eliminate digging up the jobsite and the associated rehabilitation costs.
• Pipe Cleaning — Pro-Pipe is capable of cleaning pipes of all diameters. Only after arrival at the site is the scope of the job assessed and the best approach determined. • Vacuum and Hydro Excavation — This method safely and efficiently locates fiber optic lines, cables and utilities while avoiding the damage that may occur with traditional, mechanical excavation.

Why You'll Love Working for Us (Our Benefits):   

• Medical, Dental, Vision, Life/AD&D Insurance  
• 401(k) with employer match  
• Paid vacation, holiday, and sick days  
• Company paid, on-the-job training (1-4 months)  
• We are rapidly growing with room for career advancement  
• Great team of people to work with!   

Your Responsibilities as the Texas Branch Manager:   

This position will reside in Dallas, TX and oversee both our Dallas and Houston based Teams. 

This position will be responsible for the daily operations by creating and fostering relationships with clients, peers, and employees.  Manage and motivate personnel to ensure that workloads are completed daily. Responsibilities of the position include the following: other duties may be assigned: 

Operations: Contribute your expertise to build and deliver a high growth organization focused on profitability, efficiency, expansion, and customer satisfaction.  

• Create improvement with best practices, processes, and performance metrics that are driven throughout the business and used to monitor and deliver profitability. 
• Establish and achieve operational efficiencies, revenue, profit, growth, production, safety, and other established goals.  
• Ensure organized, clean, safe, and efficient work environments and well-maintained equipment and tools.  

Business Development: Achieve growth and profitability with effective customer relationships, partner with Business Development to identify new business development and create opportunities for growth while maximizing relationships with existing customers.  

• Create demand by demonstrating expertise and effective problem solving while performing all projects.  
• Ensure highest customer retention and satisfaction through relationships, great communication, and prompt resolutions in a professional manner.  

Leadership: Hire, train, retain and mentor to form high performing, high morale, result-oriented teams focused on high quality, safety, productivity, profitability, growth, and customer satisfaction. Build strategic, productive relationships with leaders across the organization.  

In addition, this role will include the following tasks and activities: 

• Reviews scorecards and communicates expectations to employees to ensure performance metrics are achieved. 
• Validates and approves daily personnel time reports. 
• Ensures company standards and procedures are maintained for each part of the operation. 
• Participate in the recruitment processes
• Work to reduce/control expenses, damages, and worker's comp / auto accidents. 
• Performs investigations as needed: damages, auto, etc.  
• Ensure day to day compliance with state regulations and contractual obligations. 
• Participate in budget preparation and analysis. 
• Develops employees and has the overall responsibility for employee engagement and morale. 

What We Need from You (Our Requirements):   

• High school diploma or GED required; BS/BA degree strongly preferred.  
• Five or more years developing and leading high performing teams.
• Proven track record in building and maintaining strong relationships with internal and external customers
• Proven project management experience
• Experience in the Field Service / Construction industry preferred

National Underground Group and its affiliates provide equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment based on race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all applicants are treated equitably and given the opportunity to achieve their full potential in the workplace.