What are the responsibilities and job description for the Account Development Manager, Direct Data - Middle Market position at PitchBook Data, Inc.?
At PitchBook we work to provide global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape so they can discover and execute opportunities with confidence. We credit our success and rapid growth to our cutting-edge products, customer centered attitude and ability to embrace and drive change.
In just over a decade, PitchBook has reached over 2,100 global employees with offices worldwide, and we’re not slowing down! Consistently recognized as a Best Place to Work, our culture is at the heart of our success and is driven by excellence, inclusion and fun. At PitchBook we’re committed to fostering an open and collaborative work environment.
About the Role:
"Customers are King!" Each and every day the Account Management and Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Account Management and Customer Success team. We believe in doing whatever it takes to drive success for our customers every day and ensure they can achieve their goals.
PitchBook’s Account Development Manager for Direct Data provides support related to our application programming interface (API) and data feed solutions to our Sales and Customer Success teams as well as our clients. Direct Data Account Development Managers are tasked with learning about the challenges and needs of our clients. Account Development Managers work in collaboration with our Direct Data Sales Engineers to customize data feed and API solutions that will effectively address client challenges. This role is an opportunity to have a direct impact on the business performance of PitchBook’s Direct Data team.
Primary Job Responsibilities:
Skills and Qualifications:
If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.
#LI-AK1
In just over a decade, PitchBook has reached over 2,100 global employees with offices worldwide, and we’re not slowing down! Consistently recognized as a Best Place to Work, our culture is at the heart of our success and is driven by excellence, inclusion and fun. At PitchBook we’re committed to fostering an open and collaborative work environment.
About the Role:
"Customers are King!" Each and every day the Account Management and Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Account Management and Customer Success team. We believe in doing whatever it takes to drive success for our customers every day and ensure they can achieve their goals.
PitchBook’s Account Development Manager for Direct Data provides support related to our application programming interface (API) and data feed solutions to our Sales and Customer Success teams as well as our clients. Direct Data Account Development Managers are tasked with learning about the challenges and needs of our clients. Account Development Managers work in collaboration with our Direct Data Sales Engineers to customize data feed and API solutions that will effectively address client challenges. This role is an opportunity to have a direct impact on the business performance of PitchBook’s Direct Data team.
Primary Job Responsibilities:
- Consult with PitchBook clients and prospects to determine suitability of our customer-facing data feed and API solutions in their processes
- Partner with PitchBook’s Sales and Customer Success teams to sell data feed and API solutions to clients and prospects
- Manage a queue of client or prospect projects and sales opportunities
- Accurately forecast opportunity pipeline on a weekly, monthly and quarterly basis
- Drive innovation throughout the department by finding new and creative ways to serve our customers, sell our products and build our team
- Support the vision and values of the company through role modeling and encouraging desired behaviors
- Participate in various company initiatives and projects as requested
Skills and Qualifications:
- Bachelor’s degree or equivalent education and experience
- 2-4 years previous experience in business development, customer success and/or marketing
- Experience working with customer-facing data feed and API solutions and implementation, particularly with RESTful APIs
- Willingness to learn database concepts, including but not limited to relational tables, data types and normalization
- Ability to explain technical concepts to both technical and non-technical audiences including methods for fuzzy matching, name matching and record reconciliation
- Both social and technical with the ability to foster relationships with senior level executives
- Strong desire and the ability to learn more about the private equity, venture capital and M&A marketplace and understand why and how each of our diverse client types engages with our product and data
- Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel and the ability to pick up new systems and software easily
- Proficiency working with Salesforce and other CRM tools
If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.
#LI-AK1
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