Captain

About Us :

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description :

At the Pittsburgh Airport Marriott we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands.

If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest.

You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Pittsburgh Airport Marriott with Pyramid Hotel Group can mean for you!

Overview :

Supervise and schedule the van drivers as required and needed. Coordinate guest service efforts to include group arrivals and departures, guest transportation while maximizing the guest experience through top quality customer service.

Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc. to ensure optimum guest satisfaction.

Greet guests, offer assistance with check-in / check-out, deliver laundry and store luggage. Coordinate and provide guest transportation as required by hotel.

Oversee the maintenance program of company vehicles, cleaning schedule, refueling and trip logs. Follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.

Implement emergency training and procedures to ensure appropriate protection of the hotels guests, staff and company assets.

Qualifications :

High School education or equivalent experience. Requires working knowledge of guest services and hotel policies or operations.

Working knowledge is generally learned on-the-job. Drivers License as required by state.

Last updated : 2024-03-06