What are the responsibilities and job description for the On-Call Courtesy Patrol position at PlannedCompanies - NJ?
ON CALL 24/7 SCHEDULE: GRAVEYARDS SHIFTS.
Our company is in search of a friendly and professional Concierge to manage all client services. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of exceptional customer service.
Our company is in search of a friendly and professional Concierge to manage all client services. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of exceptional customer service.
RESPONSIBILITIES:
- Patrol premises regularly to maintain order and establish presence.
- Monitor and authorize entrance of vehicles or people in the property.
- Remove wrongdoers or trespassers from the area.
- Secure all exits, doors and windows after end of operations.
- Check surveillance cameras periodically to identify disruptions or unlawful acts.
- Investigate people for suspicious activity or possessions.
- Respond to alarms by investigating and assessing the situation.
- Provide assistance to people in need.
- Apprehend and detain perpetrators according to legal protocol before arrival of authorities.
- Submit reports of daily surveillance activity and important occurrences.
- Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
- Handle inquires from clients and residents in a professional manner.
- Help with the organization of on-site events.
- Greet clients when they enter the building and guide them to their designated areas.
- Process important queries and manage customer expectations in a polite and friendly manner.
- Keep track of frequent clients and create a tailored experience based on their personal needs.
- Answer telephones and monitor the lobby.
- Provide information on the surrounding area stores and services such as car service centers, grocery stores, health spas, liquor stores, pharmacies, religious centers, beauty spas, tailors, video stores, etc.
- Maintain control of all keys. This includes logging the keys in and out.
- Announce all visitors to the clients and tenants. Keep all visitors at the front desk until permission is received from the unit resident/tenant.
- Maintain a clean and pleasant environment.
- Log in and secure all packages, deliveries, and other appropriate items at the designated area.
Salary : $0
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