What are the responsibilities and job description for the CSR position at PLANTERS BANK & TRUST CO?
Job Details
Planters Bank & Trust Company
Job Notice
Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law. Planters Bank is a VEVRAA Federal Contractor
All Planters Bank employees are required to:
- Be attentive to our customer needs with a welcoming personality.
- Possess a team oriented attitude with a desire to see success in themselves and others.
- Maintain a strict standard of confidentiality involving all transactions.
- Develop a working knowledge of all bank products.
Summary: Interacts with customers to open new accounts, maintains existing accounts in response to inquiries about products and services, cross-sells all bank products and services, and resolves customer complaint. Provides general clerical assistance to the department.
**Please note- Non qualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.
Education Required; Experience and Equipment Skills: Resume Required.
- High School education or equivalent and at least one years clerical experience.
- Typing, 10-key Calculator, Fax Machine, Scanner, Photocopier, Computer skills required including Word and Excel programs, Basic Accounting knowledge.
- Excellent verbal, written and telephone communication skills and clerical skills.
- Excellent customer service and communication skills.
- Ability to maintain composure and skilled in customer service.
- Satisfactory Credit Bureau and Background Report.
- Some cash handling experience.
Physical Requirements: Frequency Weight/Pounds
Sitting 85%
Standing 5%
Walking 5%
Fine Manipulation of Hands 100%
Lifting 1% 5 lbs
Carrying 1% 5 lbs
Bending/Squatting 1%
