What are the responsibilities and job description for the Business Consultant position at Plat4mation?
Business Process Consultant - ServiceNow
Are you a highly motivated individual that likes to propose and pitch solutions to customers? Are you able to maximize the customer value realization during software implementations? And can you organize and communicate easily as a trusted advisor? Then we are looking for you!
What will you do?
Plat4mation is looking for a Business Process Consultant to join the team of consultants in the United States. Plat4mation is an innovative ServiceNow partner, who is helping organizations succeed by doing more with less thanks to the technology of the future. We can do this thanks to our belief in the ServiceNow platform. ServiceNow is one of the fastest growing cloud software companies in the world.
Scope of work:
- As a Business Process Consultant you actively contribute to the realization of the company’s goals.
- Guide customers in the implementation of the ServiceNow platform with the focus in realizing the most possible value out of it
- You are responsible for translating the customer needs into requirements and document them in user stories that can be worked on by the development team
- Tailoring the ServiceNow value proposition to prospects based on in-depth research of specific business conditions and drivers.
- Understand existing and future IT-roadmaps within organizations and the marketplace.
- You are a team player and able to cooperate with various internal business units.
We ask
- Fluency in English;
- Minimum 3 years of experience working in a big consultancy organization dealing with complex IT-projects and finding solutions within Enterprise Software.
- Experience with giving presentations and pitching solutions to the customer.
- As Trusted Advisor you create and maintain effective customer relationships to ensure customer satisfaction.
- Actively contribute to the company’s solution portfolio, by providing knowledge to methodologies based on experience gained from customer projects.
- Good understanding of SaaS enterprise solutions.
- Ability to examine, listen, qualify and resolve concerns or obstacles in a logical fashion, emphasizing the solutions or services that will deliver maximum benefit.
What’s in it for you
- Competitive salary
- Excellent work-life balance (unlimited number of holidays)
- Health Insurance through Blue Cross Blue Shield
- 401(k) Contribution
- Flexible work environment
- Modern laptop
- Mobile phone allowance
- A modern, flexible and multicultural workplace at an innovative and global company
- Ambitious and kind colleagues from all over the world
Our culture
Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).
Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.
About Plat4mation
We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.
Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities.
Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
Work Location: One location