What are the responsibilities and job description for the Service Writer position at Platinum Auto Plaza?
```Overview```
We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we want to hear from you!
```Responsibilities```
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document vehicle issues
- Provide accurate estimates for repairs and services
- Schedule appointments and manage the service department's calendar
- Communicate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Process payments and handle customer inquiries or complaints
- Maintain a clean and organized work area
```Requirements```
- Previous experience in automotive service or related field preferred
- Strong knowledge of automotive systems and repairs
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficient computer skills for data entry and record keeping
If you are a motivated individual with a passion for the automotive industry, we invite you to apply for the position of Service Writer. Join our team and contribute to providing exceptional service to our valued customers.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Ability to Relocate:
- Topeka, KS 66612: Relocate before starting work (Required)
Work Location: In person