What are the responsibilities and job description for the Assistant Manager position at Playa Bowls?
Who We Are: Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.
What We Offer:
- Tips: Our awesome staff our awesome guest = a lot of tips!
- Bonuses: we offer referral bonuses and a great rewards program!
- Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
- Fun Environment: We are always dancing, smiling & having lots of fun!
- Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!
Who You Are: You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Store Manager, you will be doing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You’ll Do:
- Check products to ensure consistency, palatability, and quality
- Investigate and resolve complaints regarding food quality, service, and accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
- Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Perform some food preparation or service tasks
- Maintain food and equipment inventories
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performances
- Arrange for equipment maintenance and repairs, and coordinate a variety of services
- Utilize POS system, operate cash register and make bank deposits.
- Adhere to company opening and closing procedures and maintain accompanying records
What You’ll Bring:
- Previous Managerial Experience
- Valid Driver’s License
- A Team Player
- Great Customer Service
- Knowledge of Supply Chain
- Personnel and Human Resources Duties
- Communication and Active Listening Skills
- Critical Thinking
- Most importantly, FUN
Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
