What are the responsibilities and job description for the Service Advisor position at PleasureLand RV?
PleasureLand RV Center is the largest RV dealership in the Upper Midwest. We have been ensuring customer satisfaction and helping people select the right RV for their needs since 1971.
Position:
PleasureLand RV Center is currently hiring for a full time Service Advisor to join our highly successful Brainerd, MN team. We are looking for someone who is committed to helping our organization continue to prosper and grow. This position demands strong communication and organizational skills, above-average computer knowledge, an outstanding work ethic, and the ability to create long-term, professional relationships built on trust, honesty, and integrity.
Essential Job Functions:
- Engage with customers in various different settings and effectively communicate their repair needs to the technician.
- Present findings and estimates of repair to our customers, selling value added services and parts as needed.
- Coordinate repairs with the In-House Service Center, Warranty companies, Manufacturers, Insurance companies, and other Outside Vendors.
- Ensure all parts and labor are accounted for on work orders before finalizing.
- Develop extensive product knowledge to provide an excellent customer experience.
We offer in-house training, a very competitive compensation, full benefits package, and a great family-like work environment.
We are an Equal Employment Opportunity Employer!