What are the responsibilities and job description for the Showroom Customer Service Representative position at Plumbing / HVAC Supplies?
Job Description
Schedule
Tuesday – Friday, 09:00 am – 05:00pm & Saturday 09:00am – 02:00pm
Responsibilities:
- Assist customers on the showroom floor
- Strive to increase knowledge of entire product offering
- Support efforts of Outside Sales Associates
- Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met.
- Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
- Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
- Receptionist
Requirements:
- A college degree, or working towards a degree is helpful for this position, but comparable industry knowledge and experience would also be considered.
- A successful associate will be results oriented, self-motivated, able to meet goals, build relationships, and enjoy a team environment.
- Excellent communication, time management and organizational skills
- Cheerful personality for phone/in-person sales
- Ambition to succeed
- General digital literacy
- Self-Motivator
- Ability to multi-task
- Passion, courtesy and articulation
- Ability to learn quickly
- Service minded, ambitious and congenial
- Customer service experience
Job Type: Full-time
Salary: From $17.00 per hour
Work Location: One location
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