What are the responsibilities and job description for the Out of Branch Sales Specialist position at PNC Bank NA?
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As an Out of Branch Sales Specialist within PNC's Retail Expansion organization, you will be based in Nashville, TN.Job Description
- Leads business development activities with new and existing clients to grow sales, revenue and market share. Interfaces with senior leadership levels within current and prospective client organizations to position the value of PNC and secure mutually beneficial partnerships.
- Acquires, develops and maintains a pipeline of existing and prospective corporate, institutional or business clients through targeted business development activities. Develops and executes relationship management strategies for portfolio of existing client relationships.
- Develops and executes client contact strategy in collaboration with appropriate line of business partners. Documents all customer opportunities and activity.
- Plans, organizes and schedules revenue-driving activities at external client locations. Anticipates, identifies and secures appropriate resources needed to execute sales activities.
- Builds and maintains effective internal partner relationships to actively identify referral opportunities and facilitate the acquisition and expansion of client relationships. Secures access to targeted businesses to ensure desired business results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies
Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.Customer Acquisition – Knowledge of and ability to implement the methods used to acquire new customer relationships.Customer Experience Management. – Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Negotiating – Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Planning and Organizing – Mobilizes both time and resources to get things done.Sales Closing and Agreements – Knowledge of and the ability to close deals and reach final sales agreements.Sales Proposals and Presentations – Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs.Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.Education
BachelorsDisability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
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