Human Resources Business Partner

Penn National Insurance has an amazing opportunity to join our Human Resources Team! The HR Business Partner position is a hybrid role reporting to our iconic office in midtown Harrisburg, PA!

The HR Business Partner is directly responsible for the overall administration, coordination, and evaluation of Human Resources policies, programs, and practices within assigned client groups.  The HRBP is accountable for planning, organizing, developing, implementing, coordinating, and managing various complex Human Resources scenarios in support of the business’s strategic goals. Duties include diversified assignments in the areas of benefits, compensation, compliance, talent development, leader coaching and development, employee relations, formulating policies and procedures, HRIS systems, and other related activities. 

COMPETENCIES AND ESSENTIAL DUTIES OF THE HUMAN RESOURCES BUSINESS PARTNER

Business Acumen

• Provides direction and or interpretation to management and staff to ensure compliance of Penn National Insurance’s policies/practices, Federal and State laws and regulations, and accepted business practices.
• Manages employee leave programs, ensuring employees receive the appropriate guidance and benefits for time away from work.
• Utilizes business knowledge to build strong and effective relationships with management and staff to support their achievement of corporate, affiliate, and divisional business objectives.
• Participates in self-development to obtain and maintain the necessary knowledge to perform the duties of the position.

Embraces Data Analytics

• Compiles, manipulates, and analyzes data of varying complexity.
• Knowledgeable and proficient about what tools are available for data analysis and when they are appropriate to use.

Negotiation

• May partner with Talent Management and HRBPs to drive recruitment/staffing strategies to meet client needs.
• Consults with management on the performance management process.  Monitors and recommends revisions to performance evaluations as necessary.
• Consults with line management, providing HR Policy guidance and interpretation. 
• Acts a subject matter expert to the organization for all HR policies.

Results Oriented

• Responsible for partnering with leaders to design, implement, and follow through on corrective action program goals and objectives for performance and/or behavioral area of opportunities identified.
• Contributes to special projects with HR leaders concerning strategic workforce planning, workforce development, and reduction.

Time & Priority Management

• Develops and delivers human resources training, both formal and one-on-one, to drive leadership and employee capability. Delivers training in support of corporate and divisional business and legal/regulatory issues.
• Completes compliance reporting with accuracy and attention to detail.
• Manages company response for unemployment compensation claims, EEO litigation, and related issues.

Decision Making

• Responsible for investigating, reviewing, and recommending remediation plans to resolve issues relating to employee relations, policy, or compliance.
• Conducts effective, thorough, and objective investigations.
• Drives process improvement through validating the effectiveness of current human resources policies, processes, and programs, developing and implementing innovative solutions to support the business’, strategic goals.
• Develops, recommends, and implements HR policies and procedures and prepares and maintains communications on policies and procedures.
• Serves as the EEO Officer and oversees all AA/EEO Reporting and the development and maintenance of the Affirmative Action Program.

Performs various projects requested or assigned by the Director of Talent Management.

CORPORATE CORE COMPETENCIES OF THE HUMAN RESOURCES BUSINESS PARTNER

Effectively Communicates and Connects

• Communicates and negotiates effectively with peers regarding work outcomes.
• Influences by making a strong case, bringing other people on the team to understand the presented viewpoint.
• Provides feedback and is clear when disagreeing with an approach; offers suggestions for improvement.
• Attentively listens and asks clarifying questions and paraphrases to enhance understanding.
• Builds and nurtures positive relationships within the workplace.

Customer Focused

• Identifies explicit and implied customer needs.
• Asks probing questions to fully understand business requirements.
• Develops positive relationships with customers by meeting their needs as well as incorporating their feedback.
• Responds quickly and takes action with high quality solutions that address needs and improve overall customer experience.
• Owns resolution of customer experience outcome.

Talent Development Mindset

• Discusses technical and professional development with peers to gain suggestions for further development.
• Actively seeks and acst on opportunities to recognize peers for high performance.
• Stays alert to identify learning opportunities for self.

Demonstrates Adaptability

• Contributes to progressive thinking within the team by posing questions that challenge traditional methods or processes.
• Proposes ideas and suggests new approaches to tackling own work tasks and issues in a better way to drive organization success.
• Participates in and actively support change initiatives and provides ideas to promote their success.
• Recognizes and manages an ambiguous work environment.
• Demonstrates flexibility in generating alternative solutions and recommendations.

Demonstrates Accountability

• Applies judgment in making decisions about own work and takes responsibility for actions.
• Demonstrates reliability by producing steady work results and delivering on commitments to team members on time.
• Takes responsibility for regularly seeking and applying feedback and actively learning from errors and setbacks.
• Understands the mission of the organization.

SPECIAL RELATIONSHIPS FOR THE HUMAN RESOURCES BUSINESS PARTNER 

• Interacts with all levels of the organization internally, as well as interaction with external entities, such as staffing agencies, legal counsel, and regulatory bodies.
• Develops partnerships with management to promote talent development and organizational effectiveness.
• This position serves as a liaison, in partnership with the Senior HRBP, between the assigned line manager(s) and vice presidents and the Human Resource function.

QUALIFICATIONS FOR THE HUMAN RESOURCES BUSINESS PARTNER

Education/Credentials

• Bachelor’s degree in the field of Human Resources or equivalent experience

Experience

• Must possess a minimum of 8 years of experience with progressive responsibilities within the Human Resources function.
• SHRM certification preferred.
• Prior experience in group presentations and development of policies and procedures in the Human Resources function.

Technical/Professional Knowledge

• Must share Penn National’s values, mission, and vision
• Ability to comprehend, analyze, and demonstrate good judgement in complex employee relations issues
• Strong working knowledge of statutes and regulations applicable to employment and employee relation issues (e.g. Title VII, ADA, NLRA, FLSA, ADEA, and FMLA), in a multi-state jurisdiction
• Excellent interpersonal, oral and written communication skills
• Solid sense of confidentiality and discretion
• Knowledge of Microsoft Office products such as Word, Excel, and PowerPoint

JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)

• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to see and effectively use a computer monitor.
• Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
• Must be able to access and enter information accurately using automated systems.
• Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Only candidates from the following states will be considered for positions at Penn National Insurance: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin.