Inside Sales Specialist Senior - Now Hiring

Senior Inside Sales Specialist is responsible for the sale of all Tufts Medicare Preferred products to prospective members. The Agent is a sales professional and an effective communicator that understands the sales process. The Agent is comfortable with a call center environment and is passionate about helping people. In addition, there will be minor leadership responsibilities to groom a future leader.

Key Responsibilities/Duties – what you will be doing

• Take inbound calls, qualify prospects and assist them in selecting and appropriate plan from our portfolio of products
• Properly manage a pipeline of leads by consistently making outreach attempts (calls, emails, notecards), providing requested materials and assisting prospects through the sales cycle
• Explain our product benefits in a way that is compliant with CMS guidelines
• Properly use the sales call center tools - CRM (for data entry and lead management), soft phone, TTY software, etc.
• Meet or exceed sales goals
• Maintain the required licensing and certification (Health Producer's License and AHIP certification)
• As a Senior Inside Sales Specialist, you will also be relied upon by leadership to provide support to the Outbound Sales Specialists.

Qualifications – what you need to perform the job

• 2-3 years sales experience
• Active Massachusetts Health Producer’s license or the ability to obtain it pre-hire
• AHIP Certification
• Leadership experience as team lead or Supervisor

Commitment to Diversity, Equity & Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COVID Policy

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R6215