What are the responsibilities and job description for the Customer Assistant position at Pomeroy?
RS Customer ASSISTANT
- This position is designed to sign-in, accommodate, and escort the Disaster Recovery customer during a DR testing exercise or an actual emergency DR Declaration to the setup location within the Datacenter.
- Handles other administrative tasks as required.
- Adheres to Security requirements.
- Escalate to the assigned client representative and Pomeroy Manager any documentation, process or procedure discrepancies and follow-up until resolved.
- Must be able and willing to learn new tasks/skills as required.
- Must be able to communicate and understand verbal, written and electronic instructions in English.
Location: 300 Long Meadow Rd Sterling Forest, NY
Job Types: Part-time, Contract
Pay: $17.00 per hour
Expected hours: 24 per week
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer service: 2 years (Preferred)
- Data Entry: 2 years (Preferred)
- Microsoft Office: 2 years (Preferred)
Ability to Commute:
- Sterling Forest, NY (Preferred)
Ability to Relocate:
- Sterling Forest, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $17
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