What are the responsibilities and job description for the IT Technician position at Pomeroy?
Pomeroy has an immediate need for an IT Technician to work onsite in Union City, GA. This is a contract to hire opportunity.
Job Description:
- Provide technical support for employees and their desktops/laptops.
- Provide support and resolution for issues involving Hardware/Software, IP phone, WLAN, LAN, Imaging, Data migration, and Xerox support.
- Project work may include PC refresh, Xerox device upgrades, and O365 Migration.
- Responsible for maintenance including server upgrades/replacements
- May be required to work a rotating on-call schedule
- Developed new processes and training for Ordering and Inventory Management
- Customer service focused - may work with leadership teams at times
- Experience mentoring others.
- Experience with Service Now.
- Experience as a team lead managing workflow and customer escalations.
Job Type: Full-time
Pay: $22.00 per hour
Work Location: One location
Salary : $22
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