Pool Technician

Greensboro, NC Full Time
POSTED ON 5/2/2024

Why Pool Scouts?

  • Safe & positive work environment.
  • Paid training.
  • Commitment to great customer care.
  • $15.00-$19.00 per hour.

About Us:

Pool Scouts is a customer centric company dedicated to the residential swimming pool market across the Greater Piedmont, Hillsborough to Concord. We are outfitted with the latest equipment and backed by the dedication and knowledge of a tenured support team. Our goal is to deliver premium pool services in an organized and efficient way to all customers. Supporting our technicians and ensuring their success is our highest priority.

The Position:

  • Laser focus on an exceptional Customer experience.
  • Full Time year round or Part-Time/Seasonal Positions (April 1st-October 31st)
  • Day shifts (8-10 hours), Monday-Friday beginning at 7:30 am in season, 9 am off-season

Responsibilities:

  • Pool Scout Technicians are responsible for servicing up to 5-9 customers per day.
  • Maintain and clean residential pools/spas. Tasks include but are not limited to:
  • Vacuuming/Skimming/Brushing pools.
  • Test water chemistry and adjust chemical levels as needed.
  • Maintaining salt systems/chlorine generators.
  • Diagnosing and resolving mechanical issues.
  • Detailed reporting, including photos of service tasks performed per customer.
  • Equipment Diagnostics.
  • Picking up around and blowing off the pool deck.
  • Pool openings and closings.
  • Driving a company-issued vehicle.
  • Minor repairs.
  • Use of technology (phone, tablet) to record and track daily activities.

Competencies of a Professional Technician:

  • Commit to being the best part of our customers day.
  • Excellent communication skills, both written and verbal.
  • Team player.
  • Detail oriented.
  • Ability to work independently and manage time productively to deliver consistent and exceptional quality.
  • Demonstrate professionalism in both attitude and appearance.
  • Proactive, problem solver.
  • Ability to quickly learn and apply basic understanding of pool chemistry testing and balancing as well as operational and mechanical processes and procedures.
  • Enjoy working outdoors.
  • Execute instructions and requests with discipline and urgency.

Requirements:

  • Previous experience as a Pool Technician or in a similar role is preferred
  • Comprehensive background check and 5-panel drug screen (includes THC).
  • Strong problem-solving skills to identify and resolve issues with pool systems
  • Must have a reliable source of transportation to and from work.
  • Knowledge of pool maintenance techniques, including water chemistry, filtration systems, and equipment repair.
  • Excellent communication skills to interact with clients and provide clear explanations of services performed.
  • Available to begin work at 7:30 am.
  • Possess a valid driver's license and pass Motor Vehicle check.
  • Physical stamina to perform manual labor tasks, including lifting heavy equipment and working in outdoor environments.
  • Proficiency with use of tablet or smart phone.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday
  • No nights
  • Overtime
  • Weekends as needed

Experience:

  • Pool maintenance: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Shift availability:

  • Day Shift (Preferred)

Ability to Relocate:

  • Greensboro, NC: Relocate before starting work (Required)

Work Location: In person

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