Customer Service Representative II

Job Application can be found at: https://www.portofnewport.com/employment

POSITION OBJECTIVES

Temporary position to respond to seasonal increase in services at the International Terminal and Commercial Marina. To keep facilities and grounds in a clean, sanitary condition, perform minor facility repairs, marina operations, equipment operation. The work location will be flexible between the International Terminal and Commercial Marina depending on service needs at the dock. Training available.

SUMMARY OF DUTIES AND RESPONSIBILITIES

1. Maintain a thorough knowledge of Marina facilities, vehicles, boats, and equipment as they relate to day-to-day operations. 2. Operate Port vehicles and equipment in compliance with OSHA and State/Federal standards. This equipment includes, but is not limited to, fork lifts and lifting hoists. 3. Follow safety regulations as established by Port policy and report violations of those regulations 4. Responsibilities at Commercial Marina require availability during working hours for contact by VHF radio. Must be able to use VHF radio in compliance with FCC standards. (Regulations available upon request.) 5. Must have knowledge and understanding of Port policies, ordinances, and resolutions, as needed for purposes of operations. 6. Must have an understanding of Marina rates, charges, service tickets related to moorage, and operational services. 7. Understand and be able to operate pumps for emergency boat pumping. 8. Operations duties, including routine custodial, maintenance, and repair to ensure clean and safe facilities: * Disinfect and clean public restrooms. * Collect Dumpsters. * Grounds keeping and landscape * Clean garbage compounds, empty recycle boxes. * Repair water leaks and assist with electrical repairs. * Dump waste oil. * Replace lights as needed. * Pump vessels as needed. * Dock repairs and carpentry. * Keep equipment clean and greased as needed. * Routine maintenance of facilities, i.e., painting, assisting Maintenance/Operations crew as needed. 9. Maintain daily contact with direct supervisor and Port office staff, to ensure smooth operations of the facility. 10. Must be able to work with a minimum of supervision. 11. Maintain a flexible work schedule to accommodate peak season demands, special events, severe weather conditions, etc. (Example: “Crab Push.”) 12. Other duties and special projects as assigned.

Job Type: Full-time

Pay: $19.44 - $25.38 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Rotating shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Work Location: In person

Salary : $19 - $25