What are the responsibilities and job description for the Insurance Customer Service Representative position at Port Royal Insurance Services?
Classification
Non-exempt
Pay Range
$18/hr. - $21/hr. depending on experience
Reports to
President
Date
5/30/24 (accepting resumes through end of day 6/7/24)
JOB DESCRIPTION
Summary
We offer an energetic, collaborative and team environment that is focused on growing our personal lines insurance agency. Seeking a Customer Service Representative with experience who is either licensed or willing to immediately obtain their insurance license.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Provide excellent customer service to clients.
2. Provide administrative support to licensed insurance agents.
3. Assist with other related clerical duties such as photocopying, faxing, filing and collating.
Competencies
1. Positive Attitude.
2. Communication Proficiency.
3. Collaboration Skills.
4. Customer/Client Focus.
5. Spelling & Grammar Proficiency.
6. Typing proficiency.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is largely a sedentary role; however some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Position Type and Expected Hours of Work
This position is part-time to full-time. Must be able to work Monday through Friday during the hours of 8 a.m. to 5 p.m.
Travel
No out of town travel is expected for this position.
Required Education and Experience
High school diploma or equivalent.
Preferred Skills
Be able to type 30 wpm with good accuracy.
Preferred Education and Experience
One year of administrative experience.
Licensed insurance agent.
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Paid time off
- Referral program
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $21