Program Assistant - Section 8 HCV Program

POSITION TITLE: Program Assistant

LOCATION: Section 8 Housing Choice Voucher Program

SALARY: $31,200 annually (Salary may commensurate with experience)

JOB DESCRIPTION

GENERAL STATEMENT OF DUTIES:

The Program Assistant will perform a supportive role in all operational areas of the Section 8 Housing Choice Voucher Program. Immediate supervision is received from the Director of Section 8 Housing Choice Voucher Program.

EXAMPLES OF WORK: (Illustrative Only)

• Provides information to persons inquiring about the program.
• Conducts briefing sessions and distributes all information to participants that is required.
• Maintains a listing of landlords and properties to assist participants in locating available and affordable housing.
• Coordinates the execution of the housing assistance payment (HAP) contracts between property owner and the Agency.
• Performs annual and interim recertifications.
• Inputs all required information into the computer
• Responsible for scanning file documents in the scanner data base
• Prepares reports and written correspondence as required.
• Monitors the leasing and issuance of vouchers.
• Monitors participant transfer needs for the appropriate size and type of units.
• Assists in the determination of the HAP and ensures that payments are made in a timely manner.
• Makes periodic housing quality standards inspections as required.
• Establishes and maintains a viable working relationship with public and private agencies that could be of service to Section 8 participants.
• Within the area of the assistant’s control, ensures the prompt execution of all directives, policies and procedures.
• Observes all safety rules and regulations.
• Job duties, responsibilities, specifications, and other job aspects may be changed as needed; performs other duties as assigned; performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Through knowledge of current practices and policies of the Section 8 Housing Choice Voucher Program.
• Excellent clerical and administrative aptitude and good organizational skills.
• Computer literacy required in the use of a personal computer and electronic communications.
• Ability to follow oral and written instructions and to exercise good judgment.
• Ability to make routine mathematical calculations and tabulations rapidly and accurately.
• Dependability in attendance is essential
• Excellent verbal and written communication skills are essential and comfortable making presentations before others.

SPECIAL REQUIREMENTS:

• Ability to obtain the Section 8 Housing Choice Voucher Eligibility/Rent Calculation certification within 12-months of employment.
• Must be detailed oriented in performing and coordinating work activities
• Ability to multi-tasks and perform well under pressure.
• Ability to work independently and make appropriate “on-the-spot” decisions in accordance with established policy and procedures
• Must possess excellent human relations skills and promote a positive image of the Authority by establishing and maintaining to the greatest extent possible a viable and positive working relationship with tenants, property owners, co-workers, local agencies and all appropriate agencies with which the Authority may come into contact.

PHYSICAL REQUIREMENTS:

• Sufficient manual dexterity to allow operation of a variety of automated office machines, i.e. computer keyboard, copy machine, printer, fax machine, telephone, typewriter, calculator, etc.
• Ability to move and/or carry objects and materials such as office supplies, files, computer printouts, etc.
• Must be insurable by the Authority’s automobile insurance carrier and possess and maintain a valid driver’s license issued by the Commonwealth of Virginia throughout duration of employment.

ACCEPTABLE EXPERIENCE AND TRAINING:

Any combination equal graduation from high school and to two years attendance at a college or university of recognized standing. Previous experience in federally assisted HUD/ Section 8 Housing Choice Voucher Programs required. Housing Choice Voucher Eligibility/Rent Calculation certification or an equivalent certification is highly desirable. Excellent human relations skills, verbal and written communication skills and computer literacy are essential.

THE PORTSMOUTH REDEVELOPMENT AND HOUSING AUTHORITY RESERVE THE RIGHT TO CLOSE OR WITHDRAW THIS POSITION AT ANY TIME.

Employees Who Are Not Fully Vaccinated Will Be Required To Get Weekly COVID Testing.