What are the responsibilities and job description for the Greeter position at Potamkin Payroll?
Sales / Service Greeter
As a Greeter at our dealership, you will be the first point of contact for customers visiting our showroom or service center. You will provide a warm and welcoming experience, greeting customers with a friendly smile and assisting them with their initial inquiries. Your role is crucial in creating a positive first impression and setting the tone for the customer's dealership experience.
Responsibilities:
Welcome and Greet Customers:
- Greet customers as they enter the dealership showroom or service center with a friendly and welcoming demeanor.
- Provide directions or assistance to customers who are unsure of where to go or who they need to speak to.
- Engage customers in conversation and make them feel valued and appreciated.
Provide Information and Assistance:
- Answer basic inquiries from customers about dealership services, hours of operation, and available amenities.
- Direct customers to the appropriate department or staff member for assistance with sales, service, or other needs.
- Provide information about current promotions, specials, or events happening at the dealership.
Manage Waiting Area:
- Maintain a clean, organized, and comfortable waiting area for customers.
- Offer refreshments and reading materials to customers while they wait for their appointments or service.
- Monitor the waiting area to ensure that customers are attended to promptly and that their needs are met.
Customer Relations:
- Build rapport with customers and foster positive relationships by providing excellent customer service.
- Listen to customers' concerns or feedback and escalate any issues to the appropriate department or manager for resolution.
- Follow up with customers after their visit to ensure satisfaction and address any additional needs or questions.
Assist with Special Events:
- Assist with planning and coordinating special events or promotions hosted by the dealership.
- Greet guests, provide directions, and offer assistance during events to ensure a positive experience for all attendees.
- Help set up and clean up event spaces as needed.
- Join our team and be the friendly face that welcomes customers to our dealership and helps create a positive experience from the moment they arrive!
