Customer Service/Sales Representative

Poured Candle Bar™ is New York’s first candle bar. We're headquartered in Hudson, NY and will be opening our second location in Press Bay Court this summer!

We are looking for Retail Associates / Candle Makers to join our team that shares our passion for delivering a polished white-glove customer experience. Never made candles before? No worries! We provide on the job training!

These new team members will be responsible for guiding customers throughout the fragrance making experience as they create their own custom fragrance (candles, reed diffusers, perfumes). As we’re a hybrid retail/wine bar, we’re looking for a Jack/Jill of All Trades to join us!

This position will encompass all aspects of our business from candle making, to bartending/serving, and helping with our retail. Additional duties will include helping with bussing/turning over stations, restocking supplies in our store, and overall support throughout our shop when needed. We’re a family-run, LGBTQIA owned small business, and we’re extremely passionate about the level of service we’re bringing to the Finger Lakes. It’s All Hands On Deck when we’re in service, and no job is too big or too small to get things done.

If you have 2 years of retail/serving experience in a boutique or higher end establishment with deep understanding of what a discerning customer might need, we can train you to become an excellent Chandler (candle maker).

Pay: $17 per hour*

What to expect:

• Fast-paced, fun, and collaborative team and working environment
• Be one of our first hires as we continue to grow
• Opportunities for professional development for the right person

Employee Perks/Benefits

• Employee Discount on candles, fragrances, and food/beverage

Benefits:

• Employee discount

Physical Setting:

• Casual Candle & Wine Bar

Schedule:

• Thursdays, Weekends (Friday-Sunday Open Availability), Mondays and Holiday availability are required
• 20-30 hours per week (potentially more as our business grows)

*Supplemental Pay:

• Quarterly discretionary bonus based on company and personal performance

Experience:

• 2 years of Retail / Server experience; preference towards candidates who have experience in an upscale boutique/bar/restaurant
• Excellent communication and customer service skills
• High attention to detail
• Must be authorized to work in the US
• Must not need sponsorship to work in the US

Work Location:
112 W Green St Suite 6 Ithaca, NY 14850

This Job Is Ideal for Someone Who Is:

• Dependable -- the person your family and friends always count on. We’re a family-run business and will rely on this person during our busiest times of the week.
• People-oriented -- enjoys interacting with people and working in a fast-paced environment.
• Adaptable/flexible -- enjoy doing work that requires frequent shifts in direction and is not afraid to hustle.
• Detail-oriented -- would rather focus on the details of work than the bigger picture.

If your experience aligns with our needs, we’ll reach out to set up an interview!

Job Type: Part-time

Salary: $17.00 per hour plus quarterly discretionary bonus

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekend availability a must

Supplemental pay types:

• Bonus pay

Experience:

• server or retail: 2 years (Required)

Shift availability:

• Day Shift (Required)
• Evening Shift (Required)

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount

Compensation package:

• Bonus opportunities
• Hourly pay
• Performance bonus
• Quarterly bonus

Schedule:

• 8 hour shift
• Evening shift
• Weekends as needed
• Weekends only

Experience:

• Customer service: 2 years (Required)

Ability to Relocate:

• Ithaca, NY 14850: Relocate before starting work (Required)

Work Location: In person