What are the responsibilities and job description for the Warranty Technician Inside Customer Service Based position at powertrain products inc?
We are seeking a Technical Advisor with Specialization in Automotive Engine Diagnosis.
10 years experience in the automotive repair and or engine rebuilding industry is required. The proper candidate will have extensive knowledge in engine diagnosis and automotive electrical systems as well as experience operating numerous current scan tools. The position involves fielding calls from our customer base for products under warranty that are experiencing issues. The proper candidate will have the ability to help diagnose over the phone and determine the best course of repair for the customers vehicle. This is a highly technical position for someone with a passion for automotive repair. Technicians not possessing the proper experience should not apply as we are seeking an individual that is highly trained.
Skills: Automotive Engine Diagnosis (10 years experience as described above), ability to work over the phone with a positive attitude and helpful demeanor, strong listening and persuasion skills, ability to work online with computers and a basic phone system. Ability to document details and helpful information for team members and customers.
If this describes you then apply here as a candidate for our opportunity!
If Selected, The Commitment to You:
- Competitive Compensation
- Offering of Medical, Dental, Retirement and Vacation Benefits
- Five Day Work Week, Monday through Friday-this is a full time position
- A Fun, But Professional And Respectful Work Environment
- Multiple Future opportunities within a Growing Company such as Warranty Administration, Internal and External Sales Positions, Logistics Administration, Billing
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- automotive repair: 10 years (Required)
Work Location: One location