What are the responsibilities and job description for the HVAC Service Technician position at Premier Comfort Systems, Inc.?
HVAC SERVICE TECHNICIAN
Reports To: Service Manager
Location: Jacksonville, FL
Pay: DOE - Hourly plus Spiffs, Incentives ($35k - $65k)
BENEFITS OF EMPLOYMENT AT J&W HEATING AND AIR:
Industry-Leading Pay with Unlimited Earning Potential
Year-Round Work
Advancement Opportunities
Local Ownership and Management
Latest Technology & Tools, including iPhone, iPad, and access to integrated service software
Medical Insurance
Dental Insurance
Vision Insurance
Additional Options to Add Life, Long & Short-Term Disability Insurances
401k Retirement Plan with Company Match
Bonuses, Spiffs, Incentives
Fully-Stocked Company Supplied Vehicle - Take it home at night!
Paid Vacation
Paid Holidays
Ongoing Training and Education
THE ROLE & RESPONSIBILITIES:
Schedule: Monday to Friday, 7 am to 5 pm, plus standby and overtime as needed
Weekend Hours: As requested for on-call duties
We’re looking for exceptional service technicians to deliver the most efficient, highest-quality customer experiences in residential HVAC repair. J&W is looking to fill several Service Technician positions, so apply now.
As an HVAC service technician, you will work as part of a dynamic and passionate team to demonstrate technical competence and ensure desired sales metrics. You will go into our clients’ homes to troubleshoot, diagnose, and repair their residential heating and cooling systems, complete assigned preventative maintenance and lead customers to informed and confident buying decisions.
Complete in-home service calls on HVAC equipment.
Establish customer rapport to sell the right products and services.
Communicate with customers to effectively troubleshoot heating and cooling system malfunctions.
Educate and assist customers in choosing the best finance options and maintenance plans.
Understand your sales criteria and exceed revenue goals.
Demonstrate professionalism and knowledge to earn referrals and gain repeat business.
Work alongside customer service and dispatch to ensure the business's overall success.
Maintain a clean, organized job site and well-inventoried truck.
Participate actively in all training exercises, morning meetings, trade shows, and retreats.
Submit invoices, time cards, curbside feedback, and options sheets.
PREFERENCES AND REQUIREMENTS:
Troubleshoot, diagnose and repair HVAC equipment
Knowledge of local HVAC codes and ability to make on-the-job applications
Proven track record in heating and cooling systems
Continued education and training to obtain NATE certification
Clean, safe driving record
Groomed, neat appearance
Highly organized with exceptional follow-through abilities
Strong verbal and written communication
High integrity with advanced social skills and the ability to make solid connections
Motivated, self-starter who’s flexible and has a great attitude in life
Complete service calls promptly, treating customers and employees with respect, courtesy, and professionalism
Communicate effectively with customers, managers, dispatchers, and sales
Participate in the regular rotation of after-hours and weekend standby duty
Identify new customers and additional opportunities within existing accounts
WHY J&W HEATING AND AIR:
J&W Heating and Air is a residential heating and air conditioning service company specializing in Northeast Florida area AC service, repairs, maintenance, and installation. We have been locally owned and Veteran operated for over 55 years. We are looking to hire several exceptional service technicians to deliver the most efficient, highest-quality customer experience possible. All service technician positions are FULL-TIME, YEAR-ROUND work. No experience is required as we will provide on-the-job, paid training, BUT experience allows for higher compensation, faster growth, and leadership opportunities.
J&W Heating and Air offers service seven days a week with after-hours, on-call, and emergency response options. With our company, there is room to grow for the right candidate.
Salary : $35 - $65