POSITION SUMMARY: Under general supervision, assist nursing with daily functions as listed below.
ESSENTIAL DUTIES:
It is understood that these duties shall be fulfilled to ensure all corporate goals are achieved.
1. Schedule resident appointments, surgeries, diagnostic and therapeutic services, etc and compile documents to accompany resident.
a. Schedule Transportation for the level needed via a web portal and phone.
b. Verify Insurance and obtain referrals when necessary.
c. Complete medical necessity forms.
d. Contact responsible party about the appointments.
e. Prepare documents needed for appointment.
f. Communicate needs with nursing staff.
2. Schedule appointment for in-house contracted physicians.
a. Gather information for visiting physicians (i.e. eye, dental, etc) and assist when needed.
b. Schedule residents for the hairdresser.
c. Maintain visitation logs for all listed above and reschedule when necessary.
3. Record medical and administrative information into the EMR.
4. Make daily rounds to collect documents to scan and download/upload to resident charts.
5. Conduct monthly chart audits for proper documentation.
6. Responsible for resident room identification and room changes.
7. Maintain and organize nursing forms on all units and assist with updating when required.
8. Accompany resident to health appointments or transport to in-house appointments when needed.
9. Assist the Medical Records Director with other assigned duties.
QALIFICATIONS:
SKILLS/KNOWLEDGE:
1. Familiarity with Word, Excel, Outlook, PDF files and the ability to learn electronic medical record charting.
2. Knowledge of medical terminology. Familiar with types of diagnostic testing and surgeries preferred.
3. Basic knowledge of medical insurance plans, CPT and ICD-9 codes and keeping current with updates and pre-authorization guidelines.
6. Strong written, oral, and interpersonal communication skills are required.
7. Ability to work independently and proactively.
a. Must be organized.
b. Ability to cooperate as member of work unit and effectively communicate with staff.
8. Ability to effectively prioritize and execute tasks in a timely manner.
REPORTING RELATIONSHIPS:
Direct Reporting: Medical Records
Indirect Reporting: ANHA/DON
GENERAL RESPONSIBILITIES:
1. Adheres to and agrees with the overall Rosewood philosophy for care and services.
a. Follows all company rules, regulations and policies.
2. Maintains a satisfactory level of attendance and punctuality.
3. Dresses in a professional manner.
4. Practices exemplary guest relations and demonstrate a polite and courteous manner with all residents, families, providers, staff and vendors.
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