Case Manager

Job Title: Recuperative Case Manager

Overview: The Homeless Case Manager plays a crucial role in providing individualized support

and resources to clients experiencing homelessness. This position requires a combination of

empathy, advocacy, resource coordination, and collaboration to empower clients on their

journey to stability and self-sufficiency.

Key Responsibilities:

1. Client Assessment and Planning:

Conduct comprehensive assessments of clients experiencing homelessness to identify

their individual needs, challenges, and strengths.

Develop personalized care plans in collaboration with clients, outlining specific goals and

interventions to support their journey toward stability.

2. Resource Coordination:

Connect clients with essential resources such as housing assistance, healthcare, mental

health services, substance abuse treatment, employment support, and other

community-based services.

Collaborate with external agencies, nonprofits, and government organizations to access

additional resources and support.

3. Advocacy:

Advocate on behalf of clients to navigate social services, legal systems, and community

resources.

Assist clients in overcoming barriers and accessing entitlements and benefits they are

eligible for.

4. Crisis Intervention:

Provide immediate support during crises, such as mental health emergencies, substance

abuse issues, or sudden homelessness.

Implement crisis intervention techniques and collaborate with emergency services when

necessary.

5. Regular Monitoring and Follow-up:

Conduct regular check-ins with clients to assess progress, address emerging needs, and

modify care plans as required.

Maintain detailed and accurate case notes, ensuring compliance with documentation

standards.

6. Collaboration with Stakeholders:

Work collaboratively with a multidisciplinary team, including medical professionals,

social workers, facility staff, and external service providers.

Attend case conferences, team meetings, and collaborate with community partners to

enhance support networks for clients.

7. Education and Skill-building:

Provide guidance and resources to help clients develop essential life skills, including

budgeting, job readiness, and effective communication.

Facilitate workshops or group sessions to address common challenges faced by

individuals experiencing homelessness.

8. Community Outreach:

Engage in outreach efforts to identify and connect with individuals experiencing

homelessness who may benefit from case management services.

Raise awareness about available support services and advocate for the needs of the

homeless population.

Qualifications:

1. Education:

A bachelor's or master's degree in social work, psychology, counseling, or a related field

is typically required.

2. Experience:

Previous experience in case management, social work, or a related field, preferably

working with individuals experiencing homelessness or in crisis situations.

3. Communication Skills:

Excellent verbal and written communication skills, with the ability to communicate

effectively with clients, colleagues, and external stakeholders.

4. Empathy and Cultural Sensitivity:

A compassionate and empathetic approach to working with diverse populations,

recognizing and respecting individual differences.

5. Problem-solving Abilities:

Strong problem-solving skills and the ability to think critically in dynamic and challenging

situations.

6. Organizational Skills:

Effective organizational and time-management skills to prioritize and manage a caseload

of clients.

7. Collaboration and Teamwork:

Ability to work collaboratively within a team and build positive relationships with

external service providers.

8. Commitment to Ethical Standards:

Adherence to ethical guidelines and a commitment to maintaining confidentiality