What are the responsibilities and job description for the Service team leader position at Price Chopper Supermarkets-Market 32?
Salary : $20.75- $32.25
SUMMARY
Oversees the Food Service operation of the store inclusive of the Food Court area to ensure that all budgeted financial objectives and departmental product quality and presentation standards are achieved to promote optimal opportunity for sales.
Ensures that all corporate and state sanitation procedures and regulations are met. Supervises and directs the work of Food Service personnel within the department.
Provides fast, friendly, helpful and efficient service to all Price Chopper customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
1. Manage day to day department operations to include :
a. Ensuring the proper supervision of department staff.
b. Responsible for appropriate scheduling and staffing of department to satisfy business needs.
c. Ensure that all associates within department adhere to all Federal and State laws, as well as all corporate policies and procedures related to safety / sanitation.
d. Responsible for the hiring, training, and development of all departmental staff. Documents performance issues, and recommends disciplinary actions as needed.
e. Ensure that all associates in department follow company dress code.
f. Ensure that each associate provides the highest level of fast, friendly, and efficient customer service, exhibits C.H.
O.P.S behaviors, adheres to 5S standards, at all times.
g. Understands and follows the corporate code of conduct
2. Responsible for monitoring, controlling and achieving pre-established financial results set forth for the department. This includes but is not limited to monitoring the following :
a. Payroll
b. Budgeted sales
c. Gross Profit
d. CTO
e. Shrink
f. Inventory levels
3. Responsible for the appropriate merchandising of department products. This includes but is not limited to following :
a. Ensuring that products are displayed as per Corporate planograms and special programs
b. Expressing a complete knowledge of department products to the customer
c. Ensure that proper shelf and display conditions are adhered to
d. Ensuring proper stock levels of items, especially sale items
e. Ensure proper item rotation
Maintain Cold case logs, Hot food logs and Cooling logs consistent with store policy.
Performs other related duties as assigned by management and adheres to all company policies and procedures.
MINIMUM QUALIFICATIONS
Must be at least 18 years of age.
Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
Satisfactory performance reviews.
Strong communication skills.
Basic Literacy
Basic Computer Skills
EDUCATION AND EXPERIENCE
High School Degree or equivalent.
3 years of related experience.
PHYSICAL REQUIREMENTS
Exposure to Hot Environment Occasional 1-3 HoursExposure to Cold Environment Occasional 1-3 HoursStanding Constant 5-8 HoursWalking Constant 5-8 HoursGrasping / Finger Movement & Dexterity- Left / Right Hands Constant 5-8 HoursBending Frequent 3-5 HoursTwisting Frequent 3-5 HoursPivoting Frequent 3-5 HoursSquatting / Kneeling Occasional 1-3 HoursPushing / Pulling Occasional 1-3 Hours up to 50lbsLifting Frequent 3-5 Hours up to 25lbsLifting Occasional 1-3 Hours up to 50lbs
OTHER PHYSICAL REQUIREMENTS
Kitchen environment.
Frequent standing, walking, reaching, bending and climbing.
Frequent repetitive motion of hand, wrist, arm and shoulder.
EQUIPMENT USED
Computer Applications
Phone
Cleaning Supplies
Dolphin
Cooking Equipment
Fryer
Register
Scales.
Knives.
Slicers.
Ovens / Stoves.
Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated : June 2008.
Price Chopper / Market 32 and Northeast Shared Services does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
We may also keep your information on file for further review should the location or hours not be a fit for either the store or your stated availability.
The disclosed compensation range for this position is applicable within the state the position resides. The actual base pay offered will consider internal equity and may also vary depending on the candidate’s job-related knowledge, skills, and experience among other factors.
The compensation range is one component of Price Chopper / Market 32 and Northeast Shared Services’ total compensation and benefits package, which includes, 401(k), 401(k) match, paid time off, comprehensive health benefits, and more.
Last updated : 2024-06-05
Salary : $21 - $32
