What are the responsibilities and job description for the Administrative Assistant position at Pricesenz?
Manager needs candidates LOCAL to Raleigh/Wake Forest area now. They'll be 100% work from home.
Utilize systems to monitor workflow and load the work to qualified technicians. Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes. Communicate with technicians and/or other departmental employees to resolve force availability imbalances. Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria. Ensure that service orders and repair tickets are processed accurately. Acquires skills through a combination of formal training and considerable on-the- job experience. May serve as lead and/or primary technical resource within department or work area.
High School, GED or equivalent education and relevant experience. 3 years of related experience
Job Types: Full-time, Contract
Pay: $13.00 - $15.00 per hour
Application Question(s):
- Salary Expected?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Care: 3 years (Preferred)
- Office Administration: 3 years (Preferred)
- Scheduling/ Dispatch: 3 years (Preferred)
Work Location: One location
