What are the responsibilities and job description for the Shift Supervisor position at Primanti Bros.?
Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!
We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.
Position Summary
Key Coaches support the Coach Team in all aspects of running a clean, safe environment while maintaining the highest quality standards with beverages, food, and Fan service.
ESSENTIAL FUNCTIONS
- Assists with multiple administrative duties including ordering, receiving, inventory, and P&L controls.
- Trains potential Players.
- Provides direction to Players, evaluates, and coaches their performance.
- Assists management team with daily financial responsibilities (cash handling, daily deposits, authorizes comps & voids, etc.)
- Investigates and resolves food quality and service complaints.
- Oversees cleaning and maintenance of equipment and facility to ensure that all health and safety regulations are adhered to.
- Exemplifies the desired culture and philosophies of the organization. Leads by example and fosters mentoring relationships.
- Works effectively with management team and Players. Uses a high degree of initiative, judgement, and discretion. Rectifies any Fan complaints.
- Operates a computer and all associated hardware (MS Office, internet, LMS…) or systems.
- When needed, may perform the duties of a Service Assistant, Line Cook, Server, or Bartender.
- Performs other duties as needed per Coach request.
QUALIFICATION STANDARDS
- Ability to read and write English.
- Ability to verbalize and clearly respond to Fans and Players.
- Stands/walks 100% of the shift.
- Reaches, bends, stoops, and wipes frequently.
- Lifts and carries up to 50lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.
- Works frequently in damp, hot work environment.
- Works with an open flame.
- Uses sharp knives and utensils
- May use slicers or other kitchen machinery.
- Ability to hold items with hands (knives, pans) for extended periods of time, with up to 5lb of weight.
The above statements are intended to describe the general nature and level of the work being performed by Player assigned to this job. Essential functions of this job are described under the heading above. They may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
