Leasing Assistant

Overview

We are seeking a highly organized and detail-oriented Leasing Associate to join our team. The ideal candidate will be responsible for supporting the leasing process, maintaining accurate records, and providing exceptional customer service. This is an excellent opportunity for a motivated individual to join a dynamic team and contribute to the success of our property management company.

Duties

- Manage the leasing process from start to finish, including scheduling tours, conducting walk-throughs, and processing lease agreements.
- Assist in marketing vacant units through various channels, including social media, local advertising, and property tours.
- Maintain accurate and up-to-date records of lease renewals, expirations, and vacancies using Yardi or other property management software.
- Respond to inquiries and handle phone calls in a professional and courteous manner, demonstrating excellent phone etiquette.
- Manage and resolve conflicts between tenants and property management staff, utilizing conflict management skills.
- Assist with administrative tasks, including data entry, and maintaining records of tenant correspondence.
- Ensure that all lease agreements are thoroughly reviewed and compliant with relevant laws and regulations, including Section 8 housing.
- Develop and maintain a comprehensive knowledge of the property's features and amenities to effectively promote them to potential tenants.
- Foster strong customer relationships through proactive communication and a focus on customer satisfaction.
- Work collaboratively with other team members to ensure the smooth operation of the property and achieve business objectives.

Experience

- Previous experience in a leasing or real estate administrative role is highly desirable.
- Proficiency in Appfolio or other property management software is essential.
- Strong customer service and conflict management skills are critical for success in this role.
- Experience with customer relationship management (CRM) systems is an asset.
- Ability to work effectively in a fast-paced environment and meet deadlines is necessary.
- Knowledge of local real estate regulations, including Section 8 housing, is beneficial.
- High school diploma or equivalent desired.
- Experience with contract management and data entry is an advantage.

Job Type: Full-time

Pay: $12.50 - $14.00 per hour

Expected hours: 40 per week

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• On call

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Waco, TX 76706: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $14