Operations Agent

Shift time : 2:00 PM- 1:00 AM

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Vision insurance

• Paid time off

• Growth potential

• Part-time benefits could vary

WHY WORK FOR PRIMEFLIGHT?

• We are committed to being a leading provider of commercial services within the aviation industry

• Our teams focus on maintaining a positive working environment and treating all team members with respect

• With more than 200 locations across the world, we offer opportunities for career progression

• Enjoy a competitive pay scale

ABOUT US

• We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

Job Description

Our Operations Agent is a dynamic role focused on managing and overseeing daily airport operations. This position involves coordinating with various departments to ensure smooth and efficient airport functioning, including monitoring flight schedules, managing gate assignments, and overseeing baggage handling activities. You will also be responsible for ensuring compliance with safety and security regulations, and promptly addressing any operational issues or emergencies. Additionally, this role requires effective communication with airline staff, airport personnel, and external agencies to maintain operational excellence and passenger satisfaction.

WHAT IT’S LIKE TO WORK AS AN OPERATIONS AGENT

• You like working as a team, toward a common goal

• Coordinate daily operational activities within the airport

• Monitor and manage flight schedules, gate assignments, and airport resources

• Liaise with airline representatives, ground crew, and air traffic control

• Ensure compliance with all aviation regulations and safety standards

• Respond to operational issues and emergencies promptly

• Provide timely information to staff and passengers regarding flight status and operational changes

• Manage passenger boarding and disembarking processes

• You have a great attention to detail

• You enjoy working with a team or individually to accomplish your tasks

• Like to build long term relationships with your customers

• Physical activity may include:

• Stand and walk for extended periods of time

• Ability to lift 70 pounds or more

• Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment

• Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Qualifications

• Minimum age of 18 years old

• Ability to read, write, speak, and understand the English language, to include documents

• Minimum of 1 year of experience in airport operations or a related field

• Strong understanding of airport operations and safety regulations

• Proficiency in using airport management software and systems

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced, high-pressure environment

• Flexibility to work in shifts, including nights, weekends, and holidays

• Comfortable working with computers, mobile devices, and tablets

• Ability to pass a drug screen

• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.