What are the responsibilities and job description for the Salesforce Administrator position at PrismHR?
Please note: This position can be remote/telecommute. We are currently accepting applications from those located in the Northeast, Midwest, and South.
PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) to deliver world-class HR, benefits and payroll to small and medium-sized businesses.
We are looking for a highly collaborative Salesforce Administrator to join the PrismHR Enterprise Applications team. Reporting to the Director of Enterprise Applications, the Salesforce Administrator will work as part of the team to design, build, implement, and integrate world class technology solutions to meet the evolving needs of the business. You will be working alongside other Salesforce resources and System Integrators in a supportive and fast-paced virtual team environment.
Key Responsibilities
- Provide day-to-day technical support to the business inclusive of user management, security/access control, workflow management, data updates, sharing rules, auditing the system, preparing for future releases, and dashboard/report design and management.
- Collaborate with various internal departments, including Sales, Marketing, Finance, Professional Services, and Support to ensure the Salesforce environment supports the business needs relating to functionality and performance.
- Support Salesforce.com integrated applications and installed packages including, but not limited to Sage Intacct, Data.com, HubSpot, and Salesforce CPQ.
- Gather, analyze and document functional and technical requirements for requested enhancements. Create and execute unit, integration, and user acceptance test plans, including use cases and test data.
- Apply best practices and design patterns to applications developed on the Salesforce. com platform.
- Other duties as assigned.
Experience & Qualifications
- Bachelor's Degree in Computer Science, Engineering, or related technical field.
- At least 3 years’ experience as a lead Salesforce administrator for 200 users.
- Demonstrated experience managing multiple Salesforce instances including development and sandbox environments.
- Strong understanding of the platform, with the ability to build custom apps, objects, formula fields, workflows, custom views, and other content of intermediate complexity.
- Salesforce Administrator Certification.
Preferred:
- Sage Intacct or similar ERP integration experience, as part of the Quote-to-Cash process.
- Salesforce CPQ experience.
- Experience using/configuring BMC Remedyforce ITSM Service Desk.
- ITSM or ITIL certification and experience related to internal business systems.
- Data migration and/or Integration experience.
#LI-Remote
PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
PrismHR is an EO/AA/VEV/Disabled Employer
Diversity Candidates are encouraged to apply
