What are the responsibilities and job description for the CSR/Teller position at Pro Appliance Medics?
About us
We are professional and agile.
We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general information about our products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to work independently in a fast-paced environment.
Responsibilities:
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information about products and services.
- Resolve customer issues in a timely manner.
- Maintain customer records in accordance with company policies and procedures.
- Identify customer needs and provide appropriate solutions.
- Follow up with customers to ensure their satisfaction.
- Stay up-to-date on product and service offerings.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dispatching: 1 year (Preferred)
Work Location: Remote
Salary : $13 - $15